Public Tickets
mormedusa
config screenshotClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 5:27pm
9
Most recent comment from mormedusa:Hi,thank you. I hope it'll be cool and won't cause any troubles for me. I would like to use your theme's original plugin and be approved but I'll try it. best regards
isim_mireia
I can't change the page assigned as homeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 5:24pm
3
Most recent comment from isim_mireia:Hi!thanks! I hadn't seen the notice about the languages.
Thanks and apology the inconvenience.
Mireia
kaushikchada
mobile menu issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 4:38pm
2
Most recent comment from PenciDesign:Hi,I just checked your site and I see you have something caused the javascript error on your site.So, please try:1/ Un-minify javascript from your caching plugins. After that, clear all the cache and ...
rafael1338
Dropdown menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 1:54pm
2
Most recent comment from PenciDesign:Hi,It seems you're not using latest version 7.5.1 - let's go and update it to 7.5.1 by do follow this guideAfter that, check it again.Best Regards,PenciDesign
kaushikchada
featured image issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 8:26am
2
Most recent comment from PenciDesign:Hi,It seems you've enabled lazyload images from a plugin like Jetpack or SG Optimize or another plugin create lazyload images. Let's check and disable it because the theme already supports t ...
314brian
About Article feature photoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 7:47am
2
Most recent comment from PenciDesign:Hi,I see it works normal now. It seems you've figured out about this issue.Best Regards,PenciDesign
justderma
Logo and graphics not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2020 at 3:01am
2
Most recent comment from PenciDesign:Hi,First, you should update the theme to latest version 7.5.1 by do following this guide.For logo image, I see your logo image loads fine.For banner right on the header, you can change it to your ban ...
KylieAlla
customise signup form in side barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 6:08pm
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
.penci-sidebar-content .mc4wp-form{
padding: 30px 20px;
background: url(YOUR_BACKGROUND_IMAGE_URL_PUT_HERE);
...
KateKaczmarczyk
ShopClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 9:19am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Yeah, we just install the Shop for default demo, so if you want to use Shop for another demo, you need to install plugin Woocommerce to create your shop page.And y ...
lcantone
Mailchimp footer signup formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 6:25am
3
Most recent comment from lcantone:thank you so much!
alwataninfo
Google FontsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 23, 2020 at 4:43am
4
Most recent comment from Penci Design:Hi,you can, please download the font on google and upload the font .Best Regards,PenciDesign
feeninforgreens
How To update ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 4:21am
9
Most recent comment from PenciDesign:Hi,I've updated the theme to help you.In the next time, please do follow this guide to update the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign
chawra
Recent Post ThumbnailClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2020 at 4:18am
5
Most recent comment from chawra:Please ignore.. It worked. Thank You
slavkozivkovic
Top Menu errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 9:26pm
5
Most recent comment from slavkozivkovic:Thank you so much for the update, you are the best!
ericdwhite2020
import demo data problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2020 at 3:59pm
3
Most recent comment from ericdwhite2020:That worked! Thank you