Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

yaserkazi Unable to activate WP bakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:49pm   4 Most recent comment from PenciDesign:Hi,Those shop pages auto created by Woocommerce plugin. Please install Woocommerce plugin. And you can check documentation for how to config woocommerce here For more options for shop, you can chec ... RomaricHubert open post on new tabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:46pm   4 Most recent comment from PenciDesign:Hi,1/ Ahh yeah. If you want to filter your slider by use a tag. You can check options for it via Customize > Featured Slider Options > on "Filter Slider By" select " Featured Tags" and fill the tag yo ... Kamainen Featured slider not loading properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:32am   6 Most recent comment from PenciDesign:Hi, Have you clear all the cache and check it again?I think that's an issue with the caching because if this is an error, it will appear every time - not sometimes like this. Best Regards,PenciDe ... m28006 WPbakery not loading for postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 4:44pm   5 Most recent comment from m28006:That worked, I can see WPBakery and RankMath again. Thanks for your help. JohnDF Issue on URL sanitizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 2:48pm   4 Most recent comment from PenciDesign:Hi,Ok, I will send this issue for our developers to check it and we will add the fix in the next update of AMP pluginNo worries about this. Best Regards, PenciDesign MarshaLouise Mobile Nav HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 11:27am   5 Most recent comment from MarshaLouise:Thank you so much, that worked! :) JohnDF AMP + Cloudflare issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 10:32am   2 Most recent comment from PenciDesign:Hi,Normally, the Cloudflare doesn't appears the issue like that. It seems that's issues from Browsers caching from W3 Total Cache plugin.If you want to get auto clear cache for your front-e ... noshad19 Menu disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 9:46am   5 Most recent comment from noshad19:Gotcha. Thank you Boss justderma Need to delete the "Leave A Comment" sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 2:25am   2 Most recent comment from PenciDesign:Hi,You can go to Customize > Single Post Options > and check to "Hide Post Comments"Best Regards,PenciDesign kbrownpdx Elementor Editor IntegrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2020 at 6:14pm   3 Most recent comment from kbrownpdx:Dang, just solved this.  Please update theme using the Envato plugin via the link below.  The directions are included there as well.  Have a great weekend.If your Elementor won't load please u ... Christofer92 mailchimp integrationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2020 at 10:02am   4 Most recent comment from PenciDesign:Hi @veryfp,Please create a new ticket and we will help you take it a look.This ticket tell about the way to integrations mailchimp to website, it's different with use popup from Mailchimp for you ... chafolks Feature requestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2020 at 3:40am   5 Most recent comment from chafolks:Hi Sure, I will contact the "leader of the customization".Thanks fnjfnw homepage paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 2:09pm   2 Most recent comment from PenciDesign:Hi,I just checked your homepage and I see your homepage pagination come with index.php from the URL - check this image: http://prntscr.com/v0mamxIt seems you've setup the permalink wrong somethi ... Lukeyc93 Importing demo issueClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 16, 2020 at 3:16pm   2 Most recent comment from Lukeyc93:I have now fixed this. rolenlo426 homepage settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 9:23am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: section.home-featured-cat{ border-bottom: 1px solid #dedede; margin-bottom: 40px; } Best Regards,PenciDesign