Public Tickets
Dimitris Dagalidis
Dark mode switchClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 24, 2021 at 10:24am
4
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.I cha ...
grandadmiral
WPBakery Page BuilderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 24, 2021 at 3:48am
7
Most recent comment from Penci Design:Hi grandadmiral,Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
...
minisinkford
Penci Slider on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2021 at 4:25pm
2
Most recent comment from PenciDesign:Hi,Please go to edit your "Penci Custom Slider" - and leave empty the slider height and use "Ratio Height/Width .Unit is %. E.g: 50" - in your case, let's fill "Ratio Height/Width .Unit is %. E.g ...
ecotech10
Video PlaylistClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2021 at 11:27am
2
Most recent comment from PenciDesign:Hi,If you want to create youtube video playlist - you need to create a Youtube API key - check this video to know how to create a Youtube API key.After that, put the key via Customize > General > Extr ...
ecotech10
Dropdown menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2021 at 9:54am
3
Most recent comment from ecotech10:Thanks for the video tutorial, it is working now! :)
ecotech10
Featured ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2021 at 7:57am
5
Most recent comment from ecotech10:Yep it is was the plugin. Great, it is working now! Thanks!!!
SilhouetteCreatives
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2021 at 1:54am
2
Most recent comment from PenciDesign:Hi,Yes, you can do that by deactivate & remove the theme on the old website before activating it on the new site.Best Regards,PenciDesign
SparkysDistribution
Featured sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2021 at 4:25pm
8
Most recent comment from SparkysDistribution:PERFECT. Thank you!
mmberube
Logo and background are both white (mobile version)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2021 at 3:36pm
4
Most recent comment from PenciDesign:Glad when your issues are solved. If you have another question, let me knowAnd If you love our theme, don't forget to take some time give us a 5star rating on https://themeforest.net/downloads/ I ...
Ricsca
Error comment viewsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 22, 2021 at 11:45am
4
Most recent comment from Penci Design:Hi,Don't worry about the issue. After you update theme, the custom css will work fine.Best Regards,PenciDesign
future3g
Switching ThemesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2021 at 2:00am
2
Most recent comment from PenciDesign:Hi,You can import the Dark demo to your site - we've said about this in the documentation here - on the "How to import a demo?" - and please read the "NOTE IMPORTANT" on the import demo data page ...
Mohammed858
UpgradeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2021 at 1:59am
2
Most recent comment from PenciDesign:Hi,We've said about this at the top of the documentation here - on the "read" text - please take it a lookBest Regards,PenciDesign
Ricsca
Disable WPBakery Page BuilderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 21, 2021 at 9:32am
3
Most recent comment from Ricsca:I always prefer to have as few plugins installed as possible.Ok, so don't uninstall wpbakary.Thanks
Tazio_p
how to display sloganClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2021 at 2:13am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently the header style 9 doesn't support display the slogan. Because there is no space to display it on style 9...Best Regards,PenciDesign
fjfranco
Install Slider RevolutionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 20, 2021 at 9:51pm
2
Most recent comment from Penci Design:Hi,To do that, please go to themeforest.net and login to your Envato account - the account you've used to buy the theme before. Then go to download page, find the theme here and download "Inst ...