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Public Tickets

Shutupandeat Updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2020 at 2:58am   2 Most recent comment from PenciDesign:Hi,This issue caused by the file permission settings from your hosting.With this issue, please contact with your hosting provider and ask them about this. It's not issue related with the theme it ... shirleydt sign up form borderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2020 at 2:56am   2 Most recent comment from PenciDesign:Hi,Please make your site live and show me your site URL and show me screenshots about where do you want to change it and what do you want to change on signup form there.Best Regards,PenciDesign JoyfulFood Main difference between your themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 7:41pm   5 Most recent comment from JoyfulFood:Thank you so much for your help. Now Elementor works!Theme Plugins are updated.Best regards,Stefanie aldoMKT heading tagsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 5:10pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no option to change that heading to another h2 heading. And if you change it, the stylesheet on the slider will broken..And I can sure with you this doesn't affect to y ... shirleydt Pinterest save button for imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 5:07pm   2 Most recent comment from PenciDesign:Hi,You can try use this plugin to do that:https://wordpress.org/plugins/pinterest-pin-it-button-on-image-hover-and-post/Best Regards,PenciDesign LeTo30 graphic bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 6:57am   2 Most recent comment from LeTo30:I think i resoled the problem, I added a "z-index: -1" on the main section of this page.Sorry for this useless ticket fridaroam theme grid issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 3:20am   2 Most recent comment from PenciDesign:Hi,It's not a bug. This issue caused by your post content.Example:When you write a sentence:we're going swimming  => WordPress will understand you have 3 words in this sentence - separate ... Lucas Wang Can not see the quote mark in my articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 3:11am   2 Most recent comment from PenciDesign:Hi,Yeah, it's a new added in the recently updates of WordPress and we will add more this style in the next update version of Soledad.Now, please try add more this code to Customize > Custom CSS t ... tsmiddleton2 AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 3:07am   4 Most recent comment from PenciDesign:Hi,The google adsense auto ads will auto place the ads on random places on your site. And you can't be control where the ads display with google automatic ads.Best Regards,PenciDesign veryfp I must buy another theme?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 2:36am   2 Most recent comment from PenciDesign:Hi,Yeah, you need to buy a new license for that new domainThis is license policy apply for all WordPress themes on Envato Market.Best Regards,PenciDesign HermanSwart Change 'Read more'Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 2:29am   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to change color & size for "Read More" button: .penci-readmore-btn.penci-btn-make-button a{ background-color: #ff0000; font-size: 14px; } Change ... missfootloose upgrading soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2020 at 2:27am   4 Most recent comment from PenciDesign:Hi, It's not a plugin. It's an embed to get auto-updates we've used inside the theme before. And we've disabled it in recent updates because it's no longer working.Best Regard ... HermanSwart Logo wouldn't changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2020 at 3:51pm   4 Most recent comment from PenciDesign:Hi,I see it appears now: http://prntscr.com/uj0fc5It seems you've figured out about this.Best Regards,PenciDesign m28006 Updating ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2020 at 2:41pm   3 Most recent comment from m28006:Perfect, thanks! Fragile62 https warning "not secure"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2020 at 2:53pm   2 Most recent comment from Fragile62:Found it...If I a changed the background to a picture ( by user) then it's good. You may close my ticket. And as a feedback, if no picture used, only background color, why have a http url?