Public Tickets
thelustdragon
Revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 4:24pm
3
Most recent comment from thelustdragon:Thank you so much for your support.
finessecom
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2024 at 12:50pm
3
Most recent comment from finessecom:Thank you very much
jw27477749
Revoke after changing DNSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2024 at 6:32am
3
Most recent comment from jw27477749:It seems OK now, thank you.
julyrod
AMP versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2024 at 4:14am
3
Most recent comment from julyrod:Thank you so much!
yaakovo
How to add Penci Block in Elementor Editor?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2024 at 1:02am
2
Most recent comment from PenciDesign Supporter:Hi,You can add the Penci Block anywhere by putting the block shortcode into the HTML/Shortcode element.Regards,PenciDesign.
Thomas
JS 404 ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 7, 2024 at 4:44pm
3
Most recent comment from Thomas:Aha, ok
CLAUDIO DE SOUZA
HOMEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 3:03pm
4
Most recent comment from PenciDesign Supporter:Hi,Please resend the WordPress admin account to me in a PRIVATE reply. I will review it and assist you with migrating this data.Regards,PenciDesign.
KilisunCare
Date showing on google search resultClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:51pm
2
Most recent comment from PenciDesign Supporter:Hi,Please take a time to read the document at this link: https://rankmath.com/kb/remove-dates-from-search/Regards,PenciDesign.
Erdem Kurtulan
Revoke licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:48pm
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
KilisunCare
Slow loading on website created with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 11:37am
15
Most recent comment from KilisunCare:Hello again,Looks like it is working :)Thank you. Regards
hemalkardani
Home page errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 2:21am
6
Most recent comment from PenciDesign Supporter:Hi,I've configured your site by adding some extra content to the wp-config.php file.Please clear all the browser caches and check again.Regards,PenciDesign.
mardo2k2
Main menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2024 at 1:59am
9
Most recent comment from PenciDesign Supporter:Hi,The menu item does not affect the page title.
How do you want the page title to appear in the browser tab?Regards,PenciDesign.
Nadja
Table of Content in PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 4:36pm
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme already included the table of contents features. You can enable it by going to Appearance → Customize → Table of contents.Regards,PenciDesign.
Jonathan
Added a new form to my site but having CSS issues with textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 8:32am
5
Most recent comment from Jonathan:Thank you so much, you're an absolute star! You've made my day!
Blog Soropositivo
Number of visitsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2024 at 3:03am
4
Most recent comment from PenciDesign Supporter:Hi,
Did you create a ticket on another account? Because I haven't deleted any questions or accessed your site data.
Regards,PenciDesign.