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Public Tickets

AlbertCrane4 Spelling mistakeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2024 at 2:34am   2 Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion.Regards,PenciDesign. vinkbhat Button not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2024 at 12:06pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elementor-widget-button {    z-index: 9999999;}Regards,PenciDesign. dorkaholics Incorrect StatsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2024 at 9:01am   26 Most recent comment from dorkaholics:Hi,Can you confirm if my site was updated today?Thank you. eivindert Background colour under blocksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2024 at 8:21am   3 Most recent comment from eivindert:Perfect! Thanks for fast support as always! eivindert Google pagespeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2024 at 7:00am   19 Most recent comment from eivindert:OK, thanks I will leave it as it is for now :)  mardo2k2 robots.txttClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2024 at 4:00am   2 Most recent comment from PenciDesign Supporter:Hi, The robots.txt file is automatically generated when you install SEO plugins like RankMath or Yoast SEO. Please install one of these plugins, and then modify the robots.txt file accordingly. Rega ... jahangirabdollahi Thema InstalationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 5, 2024 at 12:57am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file.Please extract the downloaded file, then upload the pennews.zip file.For more information, please read the document at this link: https://pen ... ISOLE-GRECHE How to increase distance from H2 and H3 from the previous textClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 4, 2024 at 4:27pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code: .wpb_text_column h1,.wpb_text_column h2,.wpb_text_column h3,.wpb_text_column h4,.wpb_text_column h5, ... Hengstigal Edit content on mobile Menu SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 9:03am   5 Most recent comment from PenciDesign Supporter:Hi,1. On the custom header builder layout, the Soledad theme doesn't support the search style like the screenshot you sent.2. By default, the Sidebar widget on the mobile will always show 100% wi ... WA Blocked due to access forbidden (403)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 2:04am   15 Most recent comment from WA:I will do that. Thank you. quangwabi help me install widgets in demonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 1:44am   2 Most recent comment from PenciDesign Supporter:Hi, This is not an error of Soledad. Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress, Please install the Classic Widget plugin for your site: https: ... slionc Archive Template not showing all articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 1:43am   10 Most recent comment from PenciDesign Supporter:Hi @Petko,Please purchase the Soledad theme first, and then create a new ticket. We only provide support to buyers who are members. We appreciate your understanding.Regards,PenciDesign. yaakovo Images are often being cut in sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2024 at 1:41am   11 Most recent comment from PenciDesign Supporter:Hi,You can change the image ratio by editing the "Ratio Height/Width of Images" option to fit your requirements.Regards,PenciDesign. mardo2k2 Sidebar modifyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2024 at 3:45pm   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Widgets: Expand the "Main Sidebar" area, then modify the content of the widget on this page.Regards,PenciDesign. George dynamic template page titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2024 at 6:50am   5 Most recent comment from George:Thank you!!!