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Public Tickets

alarangi About editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2024 at 6:51am   2 Most recent comment from PenciDesign Supporter:Hi, Please install the Classic Editor plugin at this link: https://wordpress.org/plugins/classic-editor/ Regards,PenciDesign. markgardenia Blog StructureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2024 at 1:52am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you configure it. Regards,PenciDesign. infor7676 HelpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2024 at 7:24pm   2 Most recent comment from PenciDesign Supporter:Hi, Please send me your site URL. Regards,PenciDesign. tom645 Paywall - Only Let Logged In Users PurchaseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2024 at 5:49am   7 Most recent comment from tom645:Thank you very much. It's working as expected.Do you recall what you had to change to fix it? If so, please let me know. cliffc2 Images Not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2024 at 4:57pm   2 Most recent comment from PenciDesign Supporter:Hi, The problem is that the LiteSpeed Cache plugin has compressed all the CSS/JS files with incorrect syntax, causing some functions to not work properly. Please try disabling all optimization options ... Thomas WP 6.6 & Ultimate Addons for WPBakery Page BuilderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 19, 2024 at 12:42am   9 Most recent comment from PenciDesign Supporter:Hi @RECLAMECREATIVE, Please create a new private ticket with your site information.I'll log in and try to help you check this problem. Regards,PenciDesign. pgorce1 Prev/Next on a catgoryClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 18, 2024 at 8:47am   5 Most recent comment from pgorce1:It would be nice.Thanks a lot Sharon England Elementor CarouselClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2024 at 8:46am   2 Most recent comment from PenciDesign Supporter:Hi, The problem is that your browser and computer can't process all the slider items. From my experience, it's best not to create more than 10 slides, as the browser needs significant time t ... relatively_minimal faviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2024 at 8:44am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → General → General Settings: Upload the favicon image on this panel. Regards,PenciDesign. relatively_minimal where to set this adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2024 at 7:05am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Soledad → Ads Manager → Archive Pages: configure the ads code in this panel. Regards,PenciDesign. relatively_minimal How to change LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2024 at 2:39am   4 Most recent comment from PenciDesign Supporter:Hi, Your header was built with the Penci Header Builder, so please go to the dashboard → Header Builder: click "Edit with Penci Header Builder" on the current header layout then change the logo at t ... relatively_minimal footer message editClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2024 at 7:46am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to the dashboard → Penci Block: select the Footer block then edit it with the Elementor Page Builder. Regards,PenciDesign. tom645 PaywallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2024 at 4:44am   3 Most recent comment from tom645:Thank you.Love your products!! Mal Milligan Displaying "responsive" Elementor containers on handheldsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2024 at 4:34am   7 Most recent comment from Mal Milligan:OK I fixed it by customizing the container view for handheld. I never learned enough about HTML or CSS to figure out the fix you created to make the #39 slider display though so that was a really good ... auxer How can I put client email to their form?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2024 at 3:36am   2 Most recent comment from PenciDesign Supporter:Hi, Please follow the document at this link: https://contactform7.com/setting-up-mail/ Regards,PenciDesign.