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Public Tickets

beupset Conflict with Elementor?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:31pm   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... LillaGreen Elementro Pro CompatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 11:54am   5 Most recent comment from LillaGreen:Ok, Thank you :) kittusiva The header menu is not loading properly.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:48am   5 Most recent comment from kittusiva:I have seen the website now - My website too fast, Thank you for helppping me. Dan Chiolan Unable to change title font size on Penci Featured CatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:20am   2 Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ... brihayes101 Theme colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 5:18am   4 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Widgets: drag and drop the ".Soledad About Me" widget into the "Main Sidebar" area,2. Go to dashboard → Settings → General: change the site informat ... LillaGreen Register of New Users for Woocommerce CustomersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 1:51am   14 Most recent comment from PenciDesign Supporter:Hi,1. The current version of Solead doesn't support email verification when completed registration,2. This error doesn't appear on my testing site, so I still currently check all the plugins ... LillaGreen Coupon on Checkout After Full BackupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 14, 2023 at 1:20am   2 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .woocommerce .blockUI.blockOverlay { display: none !important;}Regards,PenciDesign. Emily Tallman Disabling infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 10:11pm   11 Most recent comment from Emily Tallman:So far, the infinite scroll hasn't enabled itself again. But I'll let you know if it happens again. Thanks. LillaGreen CPU 90+ / shop and products doesn't openClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 3:37pm   3 Most recent comment from LillaGreen:You can close this ticket. thank you mcplthemeforestuser Breadcrumbs display control for single/individual blog postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 12:44pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → General Settings: turn on the "Disable Breadcrumb" option.Regards,PenciDesign. mcplthemeforestuser Soledad Header - Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 12:24pm   3 Most recent comment from mcplthemeforestuser:Thank you it was helpful Dan Chiolan Mobile Footer Not CenteredClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 2:29am   2 Most recent comment from PenciDesign Supporter:Hi,I've edited the footer block with the Elementor Page Builder.Please clear your browser's cache and then recheck.Regards,PenciDesign. digitaldudesbe WPBakery / ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 13, 2023 at 1:01am   23 Most recent comment from PenciDesign Supporter:Hi,The latest version of WPBakery Page Builder is 7.1, version 7.2 has still not been released.You can check it here: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431Regards,Penc ... LillaGreen Payment Section Disabled after entering Coupon codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2023 at 5:31pm   18 Most recent comment from LillaGreen:You can close this Ticket as I had to make a complete Backup from the 7th of November as the issues were enormous after "the small changes". LillaGreen How to make the all the images in my blog posts not clickable?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 12, 2023 at 11:03am   11 Most recent comment from LillaGreen:thank you!