Public Tickets
Avniloff
Loco TranslateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2024 at 9:11pm
4
Most recent comment from Avniloff:wow is wonderful!great thanks!
Avniloff
Mobile MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2024 at 3:53pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to the dashboard → Header Builder → click "Edit with the Penci Header Builder" on the current header layout then change the copyright and mobile side like the screenshot below:Regards ...
ravikatha
How to use GPT 4Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2024 at 7:15am
2
Most recent comment from PenciDesign Supporter:Hi,We will research and update Penci AI to utilize GTP version 4 in the future.Regards,PenciDesign.
CLAUDIO DE SOUZA
Personalization barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2024 at 12:36am
4
Most recent comment from CLAUDIO DE SOUZA:I deleted de plugin to never more see its face... tks
MsWildCard
Poor LCP and CLSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2024 at 3:40am
5
Most recent comment from MsWildCard:Hi, it's working much better now. Thank you so much for your help!
Arturo AR
Adding an image slider in postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2024 at 1:55am
2
Most recent comment from PenciDesign Supporter:Hi,This content follows a post format. Please refer to the document at the following link for instructions on how to insert this slider: https://soledad.pencidesign.net/soledad-document/#post-formatR ...
jamesnguyen1
Elementor IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2024 at 1:50am
2
Most recent comment from PenciDesign Supporter:Hi,After changing the domain name, please go to dashboard → Elementor → Tools → Replace URL. Then go to dashboard → Settings → Permalinks: click the Save change button.Regards,PenciDesign.
brianm185
Category feeds not updatingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2024 at 1:48am
4
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
dcold6
cant import demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 22, 2024 at 6:28pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account and the demo name that you want to install in a PRIVATE reply.I'll log in and try to help you configure it.Regards,PenciDesign.
[email protected]
Elementor and the textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 22, 2024 at 7:12am
3
Most recent comment from [email protected]:ok, thanksss
caslanr aslan
Mega Menu HelpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 2:27pm
5
Most recent comment from caslanr aslan:Sounds good. Thank you.
lukabat
Elementor Sidebar in Responsive ModeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 4:40am
4
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you configure it.Regards,PenciDesign.
ravikatha
Unable to get AI image generated using MidjourneyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 3:19am
5
Most recent comment from ravikatha:Thanks for checking. Let me know once the issue is fixed so that I can remove the admin user account I created for this issue.
mikkijack
Share buttons on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 2:45am
4
Most recent comment from mikkijack:I found it. Thank you!
WA
Site Health Status - 3 critical issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2024 at 2:35am
18
Most recent comment from PenciDesign Supporter:Hi,Please try these steps:- Enable all the JS delayed options,- Go to Appearance → Customize → Speed Optimization → Optimize Javascript → Exclude Scripts from Delay Execution: enter the foll ...