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Public Tickets

megm updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2020 at 4:58pm   2 Most recent comment from PenciDesign:Hi, In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates flatform from them has i ... tipizzz Gallery BlockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2020 at 10:50am   2 Most recent comment from tipizzz:Its sorted now. jimfarg Remove page titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2020 at 4:23am   2 Most recent comment from PenciDesign:Hi,1/ If you want to use Elementor to config your pages, you should select Template for your page is "Page Full Width" - check this image.2/ For hide the page titles for general, you can check option ... jimfarg Multiple post style for old postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2020 at 4:20am   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Single Post Options > Single Post Template.It's general option apply for all posts.Best Regards,PenciDesign spratt21 Logo SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2020 at 4:18am   2 Most recent comment from PenciDesign:Hi,You can use logo width the width about 400-600px width, the height is flexible based on the width for both.Best Regards,PenciDesign KatkaG Woocomerce & PortfolioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2020 at 11:59pm   5 Most recent comment from KatkaG:Thank you. That worked.Much appreciated.  danforrester News grids are not adding to the page correctlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 2, 2020 at 6:36pm   2 Most recent comment from Penci Design:Hi,If frontend editor not work fine. Please try use WP Bakery  with admin editorBest Regards,PenciDesign ignatescuadi25 font resizing issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2020 at 4:08pm   4 Most recent comment from PenciDesign:Hi,No - we don't have any option like that from the themeThose options come from a plugin you're using. You can check it for yourself.Best Regards,PenciDesign mishimoron E-commerce storeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2020 at 4:14am   2 Most recent comment from PenciDesign:Hi,Yeah, please install & activate Woocommerce plugin to create an online store. And you can check documentation for how to config woocommerce here For more options for shop, you can check it via Cu ... muad480 category pages show error 404 instead of posts.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2020 at 4:12am   2 Most recent comment from PenciDesign:Hi,I see everything working fine when I access to your category page - check this image: http://prntscr.com/tsjnqxBest Regards,PenciDesign Zenta2 Won't let me import demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2020 at 4:08am   3 Most recent comment from PenciDesign:Hi,Thank you for your feedbackI think you should check documentation for this theme here to know how to import a demo and config the themeWe have a video tutorial there.Best Regards,PenciDesign noshad19 Website OptimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2020 at 4:47am   10 Most recent comment from PenciDesign:Hi,If you want to get Gzip compression - only WP Rocket plugin support it. It's a premium caching plugin. No any other free caching plugin support for Gzip.And if you want to do that manually, c ... mnarine How Do I Add Text to Highlight Ad or PromotionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2020 at 4:39am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature.Best Regards,PenciDesign jimfarg Menu to the leftClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2020 at 4:35am   2 Most recent comment from PenciDesign:Hi,To do that, please try add more this code to Customize > Custom CSS: @media only screen and (min-width: 961px){ #navigation.header-11 .penci-menu-wrap, #navigation.header-10 .penci-menu-wrap{ paddi ... idedo problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 1, 2020 at 4:29am   2 Most recent comment from PenciDesign:Hi,As you can see on your-end - this is not enough space to display Menu & Top Posts Slider together. That's why we don't make it display together.. And currently, there is no way to display ...