Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

masterlovelynew266 imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2020 at 4:08am   14 Most recent comment from PenciDesign:Hi,On this site: https://howprice.net/ - it uses short link like the default link from WordPress - you can see it via Dashboard > Settings > Permalinks.But, unfortunately, currently this theme does ... Dlambova No distance on the left sideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 4:09pm   31 Most recent comment from PenciDesign:Hi,I don't know where you puted it. But It's not the CSS come from the theme.Or you can add more this code to Customize > Custom CSS to override that custom css code: #top-search{ position: ... aki Heading font styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 4:06pm   2 Most recent comment from PenciDesign:Hi,Please check it carefully via Appearance > Customize > General Options > Font for TitleI can see it fine: http://prntscr.com/s0nbpcBest Regards,PenciDesign dirkmuel H1 on main pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 3:55pm   4 Most recent comment from PenciDesign:Hi,It already appears on your homepage - check this image: http://prntscr.com/s0n4d3Best Regards,PenciDesign migratingmiss Grid Post Title Font Size on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 3:45pm   2 Most recent comment from PenciDesign:Hi,For ajust font size for both version desktop & mobile, please replace the code in your ticket to this CSS code: ul.penci-grid .header-standard h2 a{ font-size: 28px; } .penci-grid li .item h2 a, .p ... m28006 Error in Google Search Console for Penci ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 2:41pm   2 Most recent comment from PenciDesign:Hi,I just tried validate your review type on https://search.google.com/structured-data/testing-tool and I see everything is fine - So, you can ignore this issue.Best Regards,PenciDesign videotape62 Slider appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 2:40pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently Soledad doesn't support for those features.We will consider to add more this feature in the future updates.Best Regards,PenciDesign mon510159 remove social sharing box and excerptClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 2:37pm   2 Most recent comment from PenciDesign:Hi,1/ You need go to Customize > Single Post Options > and check to "Hide Share Box"2/ No - there is no any conflict because each font has each classess.3/ Please try add more this code to Customize > ... ArtWeThereYet Jose Vilchez Latest Posts block says "This block has encountered an error and cannot be previewed"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 3:07am   2 Most recent comment from PenciDesign:Hi,I didn't get this issue from my-end.So, please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what' ... rachelmball Hipster Layout - Sharing OptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 2:14am   2 Most recent comment from PenciDesign:Hi,You can enable/disable social sharing icons as you want to Customize > General Options > Options for show/hide social sharingBest Regards,PenciDesign bludiamonddesign Won't UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2020 at 2:12am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... daxaa update soledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2020 at 2:35pm   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... michalzoltowski Update errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2020 at 2:35pm   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... carlsondu Post Image GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2020 at 3:36am   3 Most recent comment from PenciDesign:Hi,To do that, I recommend you use gallery.To config gallery, please use Classic element like this image: http://prntscr.com/rzj0ysAfter that, add gallery here: http://prntscr.com/rzj13lCheck more o ... oneforisrael centering a shortcode?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2020 at 2:53am   4 Most recent comment from PenciDesign:HI,Of course you can. You can use element "Text" from Elementor - check this image: http://prntscr.com/rzijitBest Regards,PenciDesign