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Public Tickets

Alvaro-Carrilho Edit Layout Properties in Menu​Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 5:03pm   2 Most recent comment from PenciDesign:Hi,1/ Please check option for change the main menu via Customize > Colors for Header > options for "Main Nav ..."2/ To change the color for vertical mobile navigation, please check options for it via ... marianocataldi Menu ColorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 26, 2020 at 3:17pm   2 Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support the featured. We will consider to add more this feature in the next update version of PenNews. I'm not sure it will be added but i ... kristinee Elementor and Latest PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 2:03pm   3 Most recent comment from kristinee:Thank you!! I really appreciate the support. Such a great help! You guys rock! chafolks Elementor editing mode not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 2:02pm   5 Most recent comment from chafolks:Thank you. Followed the guide you have shared and now the issue had with Elementor has been fixed. Galina increase blog feed on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 10:44am   6 Most recent comment from PenciDesign:Hi, It seems your support is expired - that's why you can't create a new ticket. Please renew the support to keep support from usHope you can understand that's the Support Policy from E ... mfiguerola Many versions of the same imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 10:41am   7 Most recent comment from PenciDesign:Hi,Yes, that's right.Now, you can try upload a new image and you will see the changes on number of image sizes created.Best Regards,PenciDesign wailoyan Conflict with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 8:34am   2 Most recent comment from PenciDesign:Hi, We just found that latest version from Elementor caused the issue. We're working on this to solve it and when it done, we will release a new updateDon't worries. I see some customers usi ... jay1018 Website Not Loading ProperlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 8:09am   2 Most recent comment from PenciDesign:Hi,As I can see for all the issues - it caused by a plugin you're using.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable e ... chelseakbaxter Social Warfare Plugin Not Working because of Vafpress Post Formats UIClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 5:26am   8 Most recent comment from chelseakbaxter:It's working! I figured it out. In your instructions, you said: Press  Ctrl + F5. I did that many times. But nothing happened. Once I press Ctrl + Fn +F5 it worked. :) Just thought I'd m ... KatkaG FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 26, 2020 at 2:41am   5 Most recent comment from KatkaG:Thanks again. The code worked well. I appreciate all the help.  wallus twitter cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2020 at 8:08pm   3 Most recent comment from wallus:Ok,a bit complicated, but it works. thanks 5against4 Homepage elements / editsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2020 at 4:45pm   3 Most recent comment from 5against4:Thank you thank you! Perfect!! escaperies Logo sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2020 at 2:40pm   4 Most recent comment from PenciDesign:Hi,As you can see on your logo image - you have too many white space around your logo image, please remove that white space and your logo will display bigger.Best Regards,PenciDesign shaun_liu Default template page widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2020 at 8:10am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ If it's no sidebar - the width of default template by default is 1170px.2/ You can change it via Customize > Page Options > Page Default Template Layout > s ... marsm Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2020 at 7:49am   2 Most recent comment from marsm:please close this ticket. I’ve successfully updated it.