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Public Tickets

ccannes Can't Update Theme - Failed - ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2020 at 10:17am   2 Most recent comment from PenciDesign:Hi,The hosting provder control all the functions from PHP itself - we can't do anything if they don't allow for it.So, please contact with your hosting provider and requirement them allow fo ... ccannes YouTube embeddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2020 at 3:18am   3 Most recent comment from ccannes:Even when I changed it to public I couldn't embed it. Fixed it, but had to use the short code. Thanks.  laurenhabermehl Soledad: content width / sidebar paddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2020 at 3:31pm   8 Most recent comment from PenciDesign:Hi @wednysmurmur,Please create a new ticket and our support team will take it a look help you. Dont put reply to tickets of another people because they will get notice email about your reply. Best Reg ... pakashastra Primary MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2020 at 3:05pm   8 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to make the topbar display center: @media only screen and (min-width: 961px){ .penci-top-bar{ text-align: center; } ul.penci-topbar-menu ul. ... Raman236 AMP and Featured SliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 21, 2020 at 5:01am   2 Most recent comment from Penci Design:Hi,I saw  amp on your site work fine : https://vaisnava.vrajaramanart.com/amp/Please waiting for google updateBest Regards,PenciDesign laih Soledad Instgram WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 10:11pm   5 Most recent comment from laih:Thanks, the Smash Balloon plugin worked, so I've just switched it for yours.Thanks for your help,Lauri Asiccha Siccha Import Content of a Demo doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 8:51am   5 Most recent comment from PenciDesign:Hi @Giancarlo,We've replied your email. Please check it.Best Regards,PenciDesign Nav Kaur How to add the HTML tag to your Wordpress site's homepage for ownership verificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 8:50am   2 Most recent comment from PenciDesign:Hi,You can add it via Customize > Logo and Header Options > Add Custom Code Inside tag. It works for Homepage also.Best Regards,PenciDesign boxfulblog the grid layout of the homepage is show in 3 columnClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 4:47am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (min-width: 768px){ .penci-featured-cat-sc .penci-grid > li{ width: 48.05%; margin-right: 3.9% ... EdmondBerani SubtitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2020 at 4:11am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.Best Regards,PenciDesign radiokptv Video block setupClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 19, 2020 at 5:14pm   6 Most recent comment from Penci Design:Hi, Thank you for your all feedback.  i will check it and respond as soon as possible Best Regards, PenciDesign InterMari Editing single page - shopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2020 at 10:22am   3 Most recent comment from InterMari:Thanks for your reply!Alright, all clear then. It would be cool if you added it in future updates, it would make customizing a shop an absolute breeze. :)Have a great day. julien78490 Hide logo on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2020 at 12:32pm   3 Most recent comment from julien78490:Thanks :) Have a great day ! denvilleradio Remove transparent headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2020 at 8:54am   2 Most recent comment from PenciDesign:Hi,Please check on 2 points below:1/ You've enabled the header transparent for pages via Customize > Page Options > Enable Header Transparent2/ Let's edit the page you want to remove header ... chafolks Open a post in a new tabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2020 at 8:41am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature..Best Regards,PenciDesign