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Public Tickets

aplesner button visibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2020 at 3:22am   6 Most recent comment from PenciDesign:Hi,If you want to hire someone to customization your site, you can hire our customization services team ( contact our services team via skype of leader customization team:   kang120889  ).But, the ... Lena Eriksen Updating a themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 28, 2020 at 3:17am   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to update the theme:https://pencidesign.ticksy.com/article/15633/If you get issue with "Failed to write file to disk." in update process - let's contact w ... aplesner slider contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2020 at 2:46pm   3 Most recent comment from aplesner:Thanks so much! Will try that! anindyabaidya SubscribeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2020 at 2:09pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support floating subscrible.Best Regards,PenciDesign thegoodfoodwave Font size of slider caption, recent posts and sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 27, 2020 at 3:23am   2 Most recent comment from PenciDesign:Hi,You see font size too small because the font you've selected quite small, have you sure you want to use this font because it's very small with other font types. I recommend you select ano ... thatgirloutdoors theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 26, 2020 at 8:17am   2 Most recent comment from PenciDesign:Hi,I see everything is fine - check this image: http://prntscr.com/toogt5It seems that's caching issue - please try clearly all the cache and check it again on anonymous browsers to get correct ... leardfazliu How to list all post that belong to that categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 26, 2020 at 3:12am   2 Most recent comment from PenciDesign:Hi,Please use category page to do that.You can add category page to your menu by go to Appearance > Menus > click on "Categories" on the left side > and select your category you want to add to the men ... news7tamil Regarding Telegram Icon in Social WidgetClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 25, 2020 at 6:47pm   2 Most recent comment from Penci Design:Hi, Please send me:  - Your admin url  - Your admin account ( username and password )  - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.  In a private ... joebinder WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2020 at 3:45pm   2 Most recent comment from PenciDesign:Hi,1/ That issue caused by a plugin from you. Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what' ... deentvusa Category ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2020 at 3:42pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.If you want to put image to your category - you can try edit a category and use "Category Description" to put the image there. ... kido221318 footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2020 at 3:28pm   2 Most recent comment from PenciDesign:Hi,I see the Footer Widget Area has hidden on your site. You see 2 blocks because you have widgets on Footer SignUp Form.Please go to Appearance > Widgets >  find "Footer SignUp Form" on the right s ... Streamliners Duplicate content: Penci AMP + YoastClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2020 at 3:28am   4 Most recent comment from PenciDesign:Hi, I've fixed it help you by updated the AMP plugin to latest version 3.3. In next time, if you want to update the AMP plugin, please do following steps: 1/ Go to download page and download t ... denvilleradio Background Images Not Appearing in Edge or FirefoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2020 at 3:18am   4 Most recent comment from PenciDesign:Hi,Maybe that's caching issueOk, it's solved.Best Regards,PenciDesign ignatescuadi25 ConfigurationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 25, 2020 at 3:17am   4 Most recent comment from PenciDesign:Hi,To do that, you can go to Appearance > Widgets > drag & drop widgets you want to use for Single Post Pages to "Custom Sidebar 1"After that, go to Customize > General Options > on "Sidebar for Singl ... bthillay Pictures are not displayed on Safari, desk and mobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 25, 2020 at 2:56am   2 Most recent comment from Penci Design:Hi, Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue. If it doesn' ...