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Public Tickets

terryberry1819 It is not allowing me to import a Demo themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2020 at 3:34am   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate Penci Soledad Demo Importer plugin.Please go to Appearance > Install Plugins > install & activate plugin Penci Soledad Demo ImporterBest Reg ... jimbojames Question about homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2020 at 3:16am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this featureBest Regards,PenciDesign volaviajes Change fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2020 at 3:10am   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Logo and Header Options > "Font Size for Menu Items Level 1" and "Font Size for Dropdown Menu Items"Best Regards,PenciDesign volaviajes Post homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2020 at 3:08am   2 Most recent comment from PenciDesign:Hi,1/ Please go to Customize > General Options > on "Homepage Layout" and "Category, Tags, Search, Archive Layout" > select "Grid Posts"Also, please set a featured image for all your posts. Check thi ... anindyabaidya Need help on quotation pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2020 at 2:42am   2 Most recent comment from PenciDesign:Hi,In this theme, if you want to display the blockquote like that, please use Standard or Classic layout. Because with Boxed layout - it can't be done.For boxed layout, you need to set a featured ... jimbojames How to make a featured image appear on the postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 6:59pm   7 Most recent comment from jimbojames:Ok thanks.  jimbojames Enable Related PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 6:58pm   8 Most recent comment from jimbojames:Thank you Ghunva Post category description positionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 9, 2020 at 5:27pm   2 Most recent comment from Penci Design:Hi,Unfortunately, curently, this theme doesn't support the feature.. We will consider to add more this feature in the next update version of PenNews. I'm not sure it will be added but i' ... paprika03 Updating ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 3:13pm   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... ThomasCherel CATEGORYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 2:31pm   2 Most recent comment from ThomasCherel:I find !! thanks humananimal Load more buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 3:03am   6 Most recent comment from PenciDesign:Hi,If so, please create a new ticket for PenNews theme and our support team will check it help you.Best Regards,PenciDesign jozeforgonas Latest Stories - ribbon missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 2:34am   4 Most recent comment from PenciDesign:Hi,The option "Move Latest Posts To Above Featured Categories" apply for Featured Categories - not Featured Boxes. If you want to do that, please use Elementor to config the homepage.Let instlall Ele ... smashingtuck Wrong instructionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2020 at 2:19am   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate recommend plugins.Please go to Appearance > Install Plugins > install & activate recommend plugins from our theme ( most important is "Penci ... Unexpatmompreneur critical problem websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2020 at 8:57pm   2 Most recent comment from Unexpatmompreneur:I figure it out: it was a problem on my footer widgets. I deleted them and voila fabaff Import Demo data stuckClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2020 at 3:41pm   2 Most recent comment from PenciDesign:Hi,Strange, I just checked and I didn't get any issue like that.Is your site has old data: posts,pages... ? If yes, please do import the "Demo Style" only - don't check to "Import Demo Conte ...