Public Tickets
Minus37
website theme changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:12am
4
Most recent comment from PenciDesign:Hi,If so, you need to edit those pages, remove all those shortcodes and re-build those page again by use Elementor. There is no another way..Best Regards,PenciDesign
sprysparrow
Removing Plug Ins from WordpressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:10am
2
Most recent comment from PenciDesign:Hi,Yes, you can deactivate or remove it. It doesn't affect anything to your site.Best Regards,PenciDesign
mariecorish
Like Share CountClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:08am
2
Most recent comment from PenciDesign:Hi,It's not element from our theme - it seems come from a plugin you're using. Let's check and disable it.Best Regards,PenciDesign
ignatescuadi25
File is corrupt - theme has crashedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2020 at 4:00am
2
Most recent comment from PenciDesign:Hi,Have you create a Twitter App for your site and fill the information via Dashboard > Settings > Twitter Feed Auth - check this image: http://prntscr.com/t886n7 ?Best Regards,PenciDesign
modeno
Multi language problemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 29, 2020 at 12:19am
2
Most recent comment from Penci Design:Hi,Thank you for your add feedback.Unfortunately, you can't use Multi language on block title of shortcode. We will consider to add more this feature in the next update version of PenNews. ...
huesoamz
Container margin left "bug"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2020 at 7:06pm
2
Most recent comment from huesoamz:Well the issue was that I dont have created the "topbar" menu, after created that the fix was resolved.You can closed the ticket,Thanks.
jimbojames
Breadcrumb Hover StateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 28, 2020 at 7:43pm
4
Most recent comment from jimbojames:Don't worry.,I've hard coded it in CSS:.penci_breadcrumbs a:hover, .penci_breadcrumbs a:hover span{color:#e2e2e2 !important;}Looks like your code is uniformed with other elements.
jimbojames
Mobile Related QuestionsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 28, 2020 at 3:02pm
7
Most recent comment from Penci Design:Hi,Please use custom css
.penci-header-mobile { height: 95px !important;}.penci-header-mobile { height: 95px !important;}.penci-header-mobile .site-branding { height: 95px !important; ...
jimbojames
Change size of slider buttonsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 28, 2020 at 2:52pm
4
Most recent comment from Penci Design:Hi,Please go to customizer > addtional css then add custom css to do that
.penci-owl-featured-area.penci-owl-carousel-slider .owl-nav .owl-next { width: 75px; height: 75px; background: ...
jimbojames
AMP version of the siteClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 28, 2020 at 2:44pm
2
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best ...
feeninforgreens
featured imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2020 at 5:04pm
2
Most recent comment from feeninforgreens:I figured it out. Thanks
Eduardo Carreiro
Penci Widget Recent/Popular PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 1:55pm
2
Most recent comment from Eduardo Carreiro:Sorry, I found! Forget this ticket!
harini_manivannan
Website downClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 8:01am
4
Most recent comment from PenciDesign:Hi,Now, please re-activate each plugin to check what's plugin caused this issue.Check more on this video tutorial for example:https://www.youtube.com/watch?v=sUI-XUD6WUY&feature=emb_titleAlso, yo ...
Nav Kaur
Unable to remove 'Share to Twitter and facebook' buttonsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 7:55am
2
Most recent comment from PenciDesign:Hi,That's social sharing from Jetpack plugin - It's not come from our theme.Please check settings from Jetpack plugin and disable it.Best Regards,PenciDesign
discussingfilm
AMP/CSS OverloadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 7:54am
5
Most recent comment from PenciDesign:Hi,1/ You can put your AMP ads to google ads options via Appearance > Customizer AMP. Those options works with custom HTML also.2/ The AMP version just supports display latest posts & featured categor ...