Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

mara-z Featured image does not show in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2020 at 5:01pm   4 Most recent comment from PenciDesign:Hi,This caused by lazyload images from SG Optimize plugin.Let's go to SG Optimize plugin settings > deactivate all lazyload images & videos there.Best Regards,PenciDesign angelika0310 bug with single slider gallery on SOLEDADClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2020 at 4:37pm   4 Most recent comment from PenciDesign:Hi,It's not the same. Your website height doesn't auto changed because the slider doesn't auto play. It just changed when someone viewing galleryWe can't make all images on the sin ... luckyathena fontype and othersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2020 at 4:32pm   4 Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to apply this for mobile: @media only screen and (max-width: 479px){ .cat > a.penci-cat-name, .penci-grid li .item .cat a, .penci-masonry .ite ... andresgonpaz ads in header 5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2020 at 10:28am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support for display ads on that place.Best Regards,PenciDesign anindyabaidya wEBSITE bACKUPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2020 at 3:06am   2 Most recent comment from PenciDesign:Hi,Maybe you need to install Customizer Export/Import plugin to export all customization dataTo save it and use it after if your customization data is lose.Best Regards,PenciDesign Taylor Ruble Getting Rid of FOntAwesomeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 23, 2020 at 1:59am   2 Most recent comment from Penci Design:Hi,You can't  disable fontawesome.If you  disable fontawesome on your site,  font icon will lose .Best Regards,PenciDesign amandajholden Recipe vs ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 3:52pm   3 Most recent comment from PenciDesign:Hi,Because the review will be saved on your database. So, it will auto render that circle.The best way to remove it is backup that post first and remove it after. And add it againBest Regards,PenciDes ... ssantani CANNOT SEE IMAGE ON HOMEPAGEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 3:50pm   8 Most recent comment from PenciDesign:Hi,Please go to Dashboard > Settings > SG Optimize > and check options there and find options for optimize images & videos. Let's disable lazyload images, videos and iframe there.Best Regards,Pen ... amandajholden COmments on Recipe PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 3:48pm   4 Most recent comment from PenciDesign:Hi,Please check option for re-order it via Customize > Single Post Options.Best Regards,PenciDesign vilmantux11 block title iconClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 22, 2020 at 7:28am   4 Most recent comment from Penci Design:Hi,Please go to Customizer > Addtional CSS then add custom css to do that .fas {    font: normal normal normal 14px/1 FontAwesome !imporant;}Best Regards,PenciDesign Belfigor Cannot update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 5:45am   3 Most recent comment from Belfigor:Thank you! Belfigor VK.COM Sharing buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 5:34am   4 Most recent comment from PenciDesign:Hi,We will consider to add more this sharing in the future updatesI can sure it will be added, but I will tell about this with our developers.Best Regards,PenciDesign Nakita Fox Latest post - boxed style - image pixelatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 5:28am   6 Most recent comment from PenciDesign:Hi,Currently, it's notBest Regards,PenciDesign lynnbox Social MediaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 5:27am   2 Most recent comment from PenciDesign:Hi,We will consider to add more this social media in the future updates.Best Regards,PenciDesign Eduardo Carreiro Hide Breadcrumbs and Title in Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2020 at 5:22am   4 Most recent comment from PenciDesign:Hi,On the image I sent you - you can see option "Display Page Title", let's select "No"Best Regards,PenciDesign