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Public Tickets

endlessbackyardadventure Server error when saving page with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:39am   2 Most recent comment from PenciDesign:Hi,Here is a guide from Elementor about this issue:https://docs.elementor.com/article/300-500-error-while-using-elementorSo, please try with thisMaybe it's issues with "Not Enough Memory Allocate ... BBQ-Buddiez make location file invisibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:37am   2 Most recent comment from PenciDesign:Hi,You can hide it via Customize > General Options > Hide Breadcrumbs.Best Regards,PenciDesign callmepeel How to show the logo on mobile navigatorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 3:19am   7 Most recent comment from PenciDesign:Hi,If so, you can try deactivate lazyload images from the theme via: Disable lazyload images on category mega menu on Customize > Logo and Header Options  Disable lazyload images on all layouts, widg ... noshad19 Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi, We've said about this in the documentation for Soledad theme at the top: http://soledad.pencidesign.com/soledad-document/ Check this image: http://prntscr.com/tfxd6f Best Regards, PenciDesig ... osher770 rtlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 13, 2020 at 2:43am   5 Most recent comment from PenciDesign:Hi, We've said about this in the documentation for Soledad theme at the top: http://soledad.pencidesign.com/soledad-document/ Check this image: http://prntscr.com/tfxd6f Best Regards, PenciDesig ... Philip Riecks Blank white content before actual content on PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2020 at 4:47pm   5 Most recent comment from Philip Riecks:thanks for the hint. Could fix it now with not-enablding Optimize CSS Delivery from WP Rocket julien78490 HIDE SPACE TITLEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2020 at 9:27am   2 Most recent comment from PenciDesign:Hi,If you're using a page builder, please select Template for this page is "Page Full Width"Best Regards,PenciDesign StIIvII Header Category ChildClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2020 at 3:32am   2 Most recent comment from PenciDesign:Hi,Your config is wrong.Please go to Appearance > Menus > on menu item "News" > remove child menu item "Game News" > Save and check it again.Best Regards,PenciDesign ignatescuadi25 AMP Plugin editClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2020 at 3:22am   2 Most recent comment from PenciDesign:Hi,I see you didn't do following guide to config AMP like we said on the documentation hereYou're using a menu for your AMP included category mega menu. Please go to Appearance > Menus > cr ... plurkstar Woocommerce on front pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2020 at 3:15am   2 Most recent comment from PenciDesign:Hi,To showing Woocommerce on front-page - I recommend you use WPBakery Page Builder plugin to config your homepage.To get WPBakery Page Builder plugin, please check guide hereAnd to config Homepage by ... anabalp ERROR DURING THEME UPDATEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 12, 2020 at 3:05am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... fozerpalet Facebook Page Box TranslatetClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 12, 2020 at 1:48am   2 Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support change laguage on facebook page. We will consider to add more this feature in the next update version of PenNews. I'm not sure it wil ... news7tamil Regarding Trending Now SectionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 12, 2020 at 1:11am   6 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. Best ... readutation How to update the theme on my wordpress blog?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2020 at 3:13pm   3 Most recent comment from PenciDesign:Hi, We've said about this in the documentation for Soledad theme at the top: http://soledad.pencidesign.com/soledad-document/ Check this image: http://prntscr.com/tfxd6f Best Regards, PenciDesig ... efoxxhair jQuery Snippet skipping first item in list on first iterationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 11, 2020 at 3:25am   2 Most recent comment from PenciDesign:Hi,Sorry because we don't provide support for customization code like that.Best Regards,PenciDesign