Public Tickets
Oara
Website Speed and AMP ErrorsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 12, 2020 at 9:42pm
6
Most recent comment from Penci Design:Hi,I checked on your site.It appears that the issue come from "Optimize Loading of Google Fonts" option as SG Optimizer plugin.I disable Optimize Loading of Google Fonts and i saw amp work fineh ...
Picantere
Transparent background of homepage featured boxesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 8:43pm
3
Most recent comment from Picantere:Thanks it worked
umpro
Sidebar ButtonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 6:30pm
3
Most recent comment from umpro:Thank you. You can close the ticket.
Svetoslav1323
Can I type my logo, instead of using a png?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 5:29pm
4
Most recent comment from PenciDesign:Hi,As I see your support is expired.To keep support from us, please renew the support to make sure we don't violate the Envato Support Policy.Hope you can understand that's the terms of Enva ...
olharesbrasil Leal
AtualizaçãoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 5:20pm
8
Most recent comment from PenciDesign:Hi,I can sure that's issues from your-end only. Doesn't related with the theme.Let's deactivate plugins as before to check what's plugin caused the issue.Best Regards,PenciDesign
umpro
PluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 4:58pm
2
Most recent comment from PenciDesign:Hi,Yeah, if you don't need any plugin - just need deactivate it or remove it.Deactivate & remove is the same in this case.Best Regards,PenciDesign
oneforisrael
very large empty space above footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 4:02pm
6
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS and try it again:
@media only screen and (max-width: 767px){
body.home .penci-home-popular-posts{ margin-bottom: 0; }
}Best Regards,PenciDes ...
radiokptv
Need Corection of font characters in displaying siteClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 12, 2020 at 12:08pm
3
Most recent comment from radiokptv:Hi, thanks for your reply, i just check the pennews custom fonts and only woff format is aloved!Regards, Viorel
Picantere
Menu problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 10:56am
3
Most recent comment from Picantere:Thanks you, it is working now!
Picantere
Showed posts in the main pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 10:51am
3
Most recent comment from Picantere:Thanks, it works!
shehabm1
topbarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2020 at 3:38am
4
Most recent comment from PenciDesign:Hi,To do that, you need to add more javascript - and currently this theme doesn't support for feature like that..Best Regards,PenciDesign
kbsalmon3
edit feature image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2020 at 3:55pm
4
Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to do that:
.container-single .post-image{ max-width: 700px; margin-left: auto; margin-right: auto; }
Best Regards,PenciDesign
okandemirkaya
templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2020 at 3:38pm
2
Most recent comment from PenciDesign:Hi,You can edit the pages you want to change the sidebar to the left > scroll down and you can see option for change sidebar position here: http://prntscr.com/rxcyyuBest Regards,PenciDesign
gedlingeye
Icon on mobile listingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2020 at 3:36pm
2
Most recent comment from PenciDesign:Hi,
Here is guide for define favicon to show in search results:
https://support.google.com/webmasters/answer/9290858?hl=en
But, google requirements this - I think you should follow it:
Your favicon s ...
noshad19
General QueryClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 11, 2020 at 6:53am
11
Most recent comment from noshad19:Ok Thank You. But the screenshots you share on the links, they don't open