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Public Tickets

lpfeff Demo Not UploadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2020 at 2:24am   2 Most recent comment from PenciDesign:Hi,You need to install & activate recommend plugins via Appearance > Install Plugins.You didn't install itBest Regards,PenciDesign aszakallas Changing the social media icon colorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 7, 2020 at 12:39am   2 Most recent comment from Penci Design:Hi,Please go to Customizer > Color for single  then scrolldown to "BOX SOCIAL SHARE COLORS"  as screenshot https://prnt.sc/rcsy9cBest Regards,PenciDesign aszakallas Changing widget block background colorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 7, 2020 at 12:33am   2 Most recent comment from Penci Design:Hi,change title of widget block, please go to Customizer > Color for sidebar then change color title of widget blockChange color of social share post, please  go to Customizer > Color for Single th ... askshameer Related Post (Read also pop-up)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 11:42pm   3 Most recent comment from askshameer:Thank you. Found it. roxanasidoreac Mega Menu option missingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 3:07pm   2 Most recent comment from PenciDesign:Hi,I didn't see any screenshot. But I can understand your issues.It seems this issue caused by a plugin from you. Please deactivate all plugins ( excerpt plugins come from the theme ) and check i ... onlinebiznisz Facebook box probem in sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 2:49pm   2 Most recent comment from PenciDesign:Hi,I can see it working fine: http://prntscr.com/rcledhBest Regards,PenciDesign yourfavoritedays Remove a headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 2:48pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: body.category .archive-box{ display: none; }Best Regards,PenciDesign Kristellnl Font and fontsize Soledad Simple Blog designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 2:35pm   2 Most recent comment from PenciDesign:Hi,We're using font for heading titles is Montserrat with font-weight is 500And font for body text is Open SansYou can change it via Customize > General Options > "Font for Heading Title" and "Fo ... FWD2016 Slider Revolution Plugin (v6.2.1) prevents scrolling of web pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2020 at 4:05am   10 Most recent comment from FWD2016:You can close this ticket - it is resolved.Thanks Padresfelices Optimization Plugins = crash?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 4:39am   7 Most recent comment from Padresfelices:Great thanks! Padresfelices Even Design for Home PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 4:38am   3 Most recent comment from Padresfelices:Ah that's a shame, I dislike uneven designs. I can now see why your demo is perfectly even, you guys use the same posts description:Lommodo ligula eget dolor. Aenean massa. Cum sociis que penati ... sam_opp Sticky side bar adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 4:02am   2 Most recent comment from PenciDesign:Hi,You can drag & drop widget "Custom HTML" to your sidebar and paste your ads code there to get your ads display on the sidebar.Best Regards,PenciDesign mkozlowski72 Update failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 1:56am   2 Most recent comment from PenciDesign:Hi, We've using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.We're waiting for some w ... joyfullygrowing theme update failClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2020 at 1:56am   2 Most recent comment from PenciDesign:Hi, We've using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.We're waiting for some w ... mjobran amp linksClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 6, 2020 at 12:22am   5 Most recent comment from Penci Design:Hi, Please send me:  - Your admin url  - Your admin account ( username and password )  - Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.  In a private ...