Public Tickets
mcullerton
Elementor conflict?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2020 at 2:40am
4
Most recent comment from PenciDesign:Hi,If you do using Elementor to config your homepage, you need go to Dashboard > Settings > Reading > Front-page Display > A Static Page > Front Page > and select the page you've edited by use El ...
Veselyivo
Can't Install the updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2020 at 2:16am
2
Most recent comment from PenciDesign:Hi,
We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ...
Ghunva
Duplicate installationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 26, 2020 at 1:01am
4
Most recent comment from Penci Design:Hi,I recommend you setup multiple language on your site.Best Regards,PenciDesign
Cultures Traveled
Can't find Lazy Load optionsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 26, 2020 at 12:58am
2
Most recent comment from Penci Design:Hi,If you want disable lazyload on your site, please go to Customize > General > Disable Lazy LoadUnfortunately, currently, we only option disable lazyload. We will consider to add more this feature ...
austyntm
Change Comment WordingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2020 at 3:11pm
4
Most recent comment from PenciDesign:Hi,Yes, it's fine to update those pluginsBest Regards,PenciDesign
RABEA862
The template on mobile does not display images and text properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2020 at 12:52pm
2
Most recent comment from PenciDesign:Hi,I see everything is fine: http://prntscr.com/s5qg6iWhat's your problems? Please show me a screenshot for this.Best Regards,PenciDesign
ronelangeles
Change Menu in MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2020 at 1:59am
4
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for style like that.Best Regards,PenciDesign
ronelangeles
Soledad List Banner RearrangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2020 at 4:50pm
2
Most recent comment from PenciDesign:Hi,Please use element "Soledad Featured Boxes" to do that.Best Regards,PenciDesign
glowkids
Home Page ContentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2020 at 4:19pm
2
Most recent comment from PenciDesign:Hi,Please go to Posts > Categories > edit category "Europe" > on "Select Featured Layout for Magazine Layout" > and select "Style 13 - Grid 3 Columns"You can check more on this video tutorial to know ...
VargolinoPR
SEO Plugin Broke the Theme ResponsivinessClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 24, 2020 at 4:31am
10
Most recent comment from Penci Design:Hi,Make sure that you can't change code of pennews theme.If you change code of PenNews theme. The code you change will lose after you update theme.Best Regards,PenciDesign
lojapescagerais
licenseClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 24, 2020 at 4:27am
2
Most recent comment from Penci Design:Hi,Don't worry about the issue.We can't change code of wpbakery plugin.You can insert license of wpbakery plugin to your site. Best Regards,PenciDesign
Ghunva
weather is only for selected location?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 24, 2020 at 3:43am
2
Most recent comment from Penci Design:Hi,Yeah, weather is only for selected locationBest Regards,PenciDesign
hmoyano
How to show 2 post per line in category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2020 at 3:20am
2
Most recent comment from PenciDesign:Hi,If so, I think you can try with Grid Posts.You can go to Customize > General Options > on "Category, Tags, Search, Archive Layout" > select "Grid Posts"Best Regards,PenciDesign
ado11175
I cannot update the templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2020 at 9:19pm
3
Most recent comment from ado11175:Thank you!I forgot to answer you
aldo Belli
customize homepage crashesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2020 at 3:27pm
4
Most recent comment from PenciDesign:Hi,Is it stopped when you access to customize?If right, please try deactivate all plugins and check it again.If it works, let's enable each plugin to check what's plugin to caused this issue ...