Public Tickets
eyalher
update versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 22, 2020 at 3:24am
2
Most recent comment from PenciDesign:Hi,
We've using auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.We're waiting for some w ...
Adrianne
Padding around logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 22, 2020 at 1:08am
3
Most recent comment from Adrianne:Thank-you for your advice, I will get onto reducing that! Cheers Adrianne
pht3k
categorie themingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 4:34pm
3
Most recent comment from pht3k:OK that's what i thought. Thanks you. Eric
Roberta_A
Uploaded font not showing on ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 2:17pm
4
Most recent comment from PenciDesign:Hi,If you want to do that, I think you need to use Elementor Pro - check more here:https://elementor.com/blog/custom-fonts/Because Elementor free version doesn't allow us to add more fonts to the ...
oooff123
Remove sidebar display on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 1:35pm
4
Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that:
@media only screen and (max-width: 768px){
.penci-sidebar-content{ display: none; }
}
Best Regards,PenciDesign
Roberta_A
Change logo size on Mobile & edit padding below logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 12:10pm
3
Most recent comment from Roberta_A:Great, thank you very much :) Worked!
sarraherring
Header Off-AlignmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 6:10am
5
Most recent comment from sarraherring:Okay, apologies for the misunderstanding.It seems to be working.Thank you so much!
robles_design
Mobile Featured Boxes Text WrapClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 3:21am
5
Most recent comment from robles_design:You're amazing! Thank you so much! Great customer support!
RabinzPL
Can not update the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 2:28am
2
Most recent comment from PenciDesign:Hi,
We've using auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.We're waiting for some w ...
oooff123
changing homepage nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 21, 2020 at 2:28am
2
Most recent comment from PenciDesign:Hi,You can change it via Customize > Quick Text Translation.Best Regards,PenciDesign
aszakallas
News Block settingsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 19, 2020 at 1:40pm
2
Most recent comment from Penci Design:Hi,If you want some post always show on slider, please add and the post with "Individual Posts/Pages/Custom Post Types" option as screenshot https://prnt.sc/rj1acgBest Regards,PenciDesign
yarospc
AjaxClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 19, 2020 at 1:21pm
4
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. I will config help you.
Best Regards,
PenciDe ...
tim-nieuwpoort
Footer menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2020 at 11:20am
4
Most recent comment from PenciDesign:Hi,Footer menu doesn't support for display sub-menu because it's listed menu items.Best Regards,PenciDesign
Padresfelices
AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2020 at 2:55am
7
Most recent comment from PenciDesign:Hi,You just need our AMP plugin - no need to install other AMP plugin.Best Regards,PenciDesign
matthias-juergens
suppressing the author and avatar on postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2020 at 2:50am
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Single Post Options > Hide Author Box.Best Regards,PenciDesign