Public Tickets
sudeepta91
theme updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2020 at 9:59am
3
Most recent comment from sudeepta91:ok thanks
mamacaramel
Unable to update soledad theme toClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2020 at 9:13am
2
Most recent comment from mamacaramel:Problem resolved. I updated it in FTPBest regardsCarmen
tudor_deleanu
Optimizing Instagram topnav sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2020 at 4:19am
2
Most recent comment from PenciDesign:Hi,It's images load from Instagram and the image URL provide by Instagram also.There is no way to optimize it.. Because it's resource from Instagram - not from your site.Best Regards,PenciDe ...
Dirkandmuriel
I can't edit my blog post.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2020 at 4:14am
2
Most recent comment from PenciDesign:Hi,If you want to create a Blog post page can be edit. I recommend you use Elementor to config your blog page.Please install Elementor and use element "Soledad Latest Posts" from Elementor to config y ...
soulfulpalate
Import demo stuckClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2020 at 4:11am
4
Most recent comment from PenciDesign:Hi @thefithappyfoodie,This is ticket for Soledad theme - not PenNews.Please create a new ticket for PenNews and our support team will check it help you.Best Regards,PenciDesign
thefithappyfoodie
demo data installation getting stuckClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 27, 2020 at 10:59pm
2
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best ...
migued
Problem with uploading imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2020 at 2:52pm
6
Most recent comment from PenciDesign:Hi,If so, please send us an email via our contact form.Best Regards,PenciDesign
jczechowska86
Instagram top widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2020 at 2:05pm
2
Most recent comment from PenciDesign:Hi,Please wait for the new update and we will add the fix for this issue.The new update will come in this week or next weekBest Regards,PenciDesign
GalPalblog
bugClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2020 at 3:32am
2
Most recent comment from PenciDesign:Hi,As I can see on your site - your config is wrong.Please copy this URL:
https://galpal.net/wp-content/uploads/2020/02/IMG_4354_Facetune_20-02-2020-12-56-39-2.jpg
And put it to this option: http:/ ...
ugurege ege
How can i insert elementor elements inside textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2020 at 3:29am
4
Most recent comment from PenciDesign:Hi,Please split your text by use 2 elements "Text Editor" and put the Button element in middle.Check this image: http://prntscr.com/r89a2jBest Regards,PenciDesign
anil1261
Google Map not workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 27, 2020 at 1:19am
2
Most recent comment from Penci Design:Hi,Please go to Customizer > General Oprions then insert google map APIOr use "Google Map" shortcode come from WPBAKERY as screenshot https://prnt.sc/r88bbjBest Regards,PenciDesign
Viswanath Reddy
where to edit social sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 26, 2020 at 1:18pm
2
Most recent comment from PenciDesign:Hi,You can change it via Customize > Social Media Options.Let blank any social media icon you want to hide.Best Regards,PenciDesign
censinger
Moving WidgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 26, 2020 at 3:45am
4
Most recent comment from PenciDesign:Hi,No - I mean you will re-build that widgets by use Elementor on the place as you want and remove that widget from your FooterBest Regards,PenciDesign
spartanmediang
AMP pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 26, 2020 at 3:27am
2
Most recent comment from PenciDesign:Hi,Yeah, that's AMP plugins for Posts - of course if you don't have any posts - it will display blankAMP has too much hard rules and most of all page builder plugin can't be validate on ...
fashionelka
OffsetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 25, 2020 at 3:19pm
6
Most recent comment from PenciDesign:Hi,Are you building a new website? If so, you need to buy a new license for that site.Because with each license - you just can use for only one websiteBest Regards,PenciDesign