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Public Tickets

nick karakakis cachingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2019 at 2:52pm   2 Most recent comment from PenciDesign:Hi,We don't have any caching caused issue like that.I think you should check with your caching pluginsBest Regards,PenciDesign juliamarkstx Assigning blog pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2019 at 3:17am   9 Most recent comment from PenciDesign:Hi,Recipe Index is a page. You can add this page to the menu - don't need to listed recipe index on the homepageBest Regards,PenciDesign berginformatik Post Thumbnail description not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 22, 2019 at 11:00am   2 Most recent comment from PenciDesign:Hi,Please enable it via Customize > Single Post Options > Enable Caption on Featured Image for Single style 1 & 2Best Regards,PenciDesign muhhatta Demo install stuckClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2019 at 8:27am   2 Most recent comment from muhhatta:It is done,,,I move to PHP 7.2 Stable, turn the ftp on/off, tried several times, and finally "Imported completed"Keep the good work guys. Thank you for making such incredible theme leigh_341 I can no import the DemosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2019 at 4:59am   2 Most recent comment from PenciDesign:Hi,It seems you didn't install & activate plugin Penci Soledad Demo Importer.Please go to Appearance > Install Plugins > and make sure you've installed Penci Soledad Demo Importer plugin.Bes ... HealthyPawsPetInsurance widget formatsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2019 at 12:10am   5 Most recent comment from HealthyPawsPetInsurance:Perfect - thank you! Fergly Video widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 9:08am   3 Most recent comment from Fergly:Thank you, I also came to the conclusion that it is a Wordpress issue. I will upload to YouTube first, that seems to work. levv44 Is it possible to use a Home Slider in the middle of a page ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:58am   2 Most recent comment from PenciDesign:Hi,Yeah, you can. To do that, you can use Elementor to config your homepage.Please check this video tutorial to know how to config homepage with Elementor.Best Regards,PenciDesign nick karakakis featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:57am   2 Most recent comment from PenciDesign:Hi, It seems you've enable lazyload images from Jetpack plugin or another plugin. Let's check and disable it. Because the theme already supports for lazyload images. Best Regards, PenciDesig ... spartanmediang Changing some thingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:54am   12 Most recent comment from spartanmediang:It's fine thanks, found it in the Recipe plugin files already. Yhh I understand I can change it from customise but I didnt want a global value set and Google can validate only the ones with value ... Christofer92 Problem Search console AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2019 at 7:52am   2 Most recent comment from PenciDesign:Hi,This issue caused by you're using category mega menu for your AMP - it make the menu can't be validate on AMP.We've said about this issue in the documentation for Soledad theme herep ... justest521 remove the barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2019 at 5:00pm   3 Most recent comment from justest521:thanks nutronx How to add carousel structured dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2019 at 4:12am   3 Most recent comment from nutronx:Thank you. maybe it was something to do with cache or just Google being weird. they gave me a warning saying that I needed to add that data to appear in carousel but now it went away. Thank you again ... Michal Holzberg change fonts sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2019 at 2:46am   12 Most recent comment from PenciDesign:Hi,Ahh, ok. Please try add more this code to Customize > Custom CSS to fixed this issue: .featured-style-29 .penci-featured-slider-button a, .featured-style-35 .penci-featured-slider-button a, .fea ... thefoghorn Sucuri, W3 Total and AutoptimizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2019 at 11:12pm   7 Most recent comment from thefoghorn:Good to know. Thank you.Regards,Jess