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Public Tickets

newskranti Sit OfflinClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2020 at 1:17pm   7 Most recent comment from PenciDesign:Hi,It seems issues with your hosting because if our theme caused the issue - it will apply for all customers - not only you. While I just see you have this issue..Please try contact with your hosting ... okandemirkaya topbar menu- dateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2020 at 1:07pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for display date on the topbar...We will consider to add more this feature in the future updatesBest Regards,PenciDesign Oara Facebook not capturing Image ThumbnailClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 7, 2020 at 10:21am   7 Most recent comment from Oara:Thanks, I installed a new plugin to optimize the images and I think that fixed the issue even I discussed with the RankMath Support. Anyways, this issue is fixed. Thanks oneforisrael buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2020 at 9:21am   2 Most recent comment from PenciDesign:Hi,You're using 2 columns inside a section from Elementor - please try make it display 2 columns in mobile to get it doesn't drop to new line.Check this image: http://prntscr.com/rulc4aBest ... Autoankauf-regional unable to update the ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2020 at 9:15am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company ) and it seems the updates flatform from them has issues and they didn� ... sarraherring Top BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 4:17pm   6 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to fix it: ul.penci-topbar-menu > li, div.penci-topbar-menu > ul > li{ float: left; } @media only screen and (max-width: 960px){ ul.penci-topbar- ... auupa wordpress multisiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 3:35pm   6 Most recent comment from PenciDesign:Hi, 1/ For activate issue, please try download plugins from my attachment and upload it to your site. This plugin will check your token issue and help you connect to Envato API. If it works, let' ... hu_ss_am ​how to remove the : Subscribe my NewsletterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 10:07am   7 Most recent comment from hu_ss_am:Thank you very much  hmoyano Change Read More button TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 6:32am   7 Most recent comment from hmoyano:Thank you! hmoyano Remove Social Media Icons from Main MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 6:29am   7 Most recent comment from hmoyano:Thank you both :) radiokptv Speedup opening time for themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 6, 2020 at 5:00am   6 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... mintudas Topbar Menu CenterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 6, 2020 at 4:59am   2 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. Best ... newskranti thumbnailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 2:29am   2 Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation here - please take it a look.Best Regards,PenciDesign yo8phtravel Multilingual blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2020 at 2:18am   11 Most recent comment from PenciDesign:Hi @mythologica, Is your support expired? If right, you can't create a new ticket.Please renew the support to keep support from us. Hope you can understand that's the terms of Envato Market ... evkmcintosh Error when clicking X in mobile menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2020 at 10:23pm   3 Most recent comment from evkmcintosh:That seems to have been the issue, thanks for the quick reply. I'll see what I can do to make it work with the theme.