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Public Tickets

Swnaturephoto Exporting and importing to child themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2019 at 4:55pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.To do that, you need to do following steps:1/ Install plugin Customizer Export/Import & activate it.2/ Keep activate parent theme > go to Appearance > Customize > ... Forn1 visual problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2019 at 3:32am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Strange, we don't get issue like that from my-end. So, Please try:- Make sure you're using latest version of Woocommerce.- Deactivate all plugins ( exc ... berams Category orderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2019 at 3:01am   5 Most recent comment from PenciDesign:Hi,If you want to re-order categories - you need to order it in the same level - don't re-order it like the menuBest Regards,PenciDesign nutronx Homepage Slider ControlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2019 at 4:24pm   5 Most recent comment from nutronx:Thank you that should work. I appreciate your help laure_b Posts titles randomly truncatedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2019 at 7:08am   3 Most recent comment from laure_b:Great, thanks so much! and sorry I missed the option... ;)Laure maunzi5 Babcock FlaviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2019 at 4:06am   2 Most recent comment from PenciDesign:Hi,You can add it via Customize > General Options > Upload Favicon.Best Regards,PenciDesign Romeo_Drljic Bod box pictureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2019 at 9:40am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme and loving it.1/ For background body boxed, you can use image with the size about 1920px width and 1000px height2/ To make it clicked, you need to edit the theme f ... robinmrichter widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2019 at 3:23am   2 Most recent comment from PenciDesign:Hi,Please make sure you're using "Soledad Popular Posts" widgetBy default, this widget will display posts.Best Regards,PenciDesign Fe016345 SubscribeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2019 at 3:21am   5 Most recent comment from PenciDesign:Hi,1/ Maybe you need to setup a thank you page for thathttps://mailchimp.com/help/design-and-host-your-own-thank-you-pages/2/ Yeah, on the footer we don't support for display email, if you want t ... rizanoia ​There are 31 errors in Theme Editor > StylesheetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2019 at 3:03am   3 Most recent comment from rizanoia:Okay thanks. berams penci sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2019 at 2:45am   4 Most recent comment from PenciDesign:Hi,If so, please try use plugin Post Types Order - but maybe this plugin will make the posts list appears like order on the sliderBest Regards,PenciDesign Hanna Vandenbulcke Infinite ScrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2019 at 2:27am   4 Most recent comment from PenciDesign:Hi,I see the infinite scroll load more already appears on your site: http://prntscr.com/pmifrdYou can check documentation for build the homepage here - now you're using WAY 2.Best Regards,PenciD ... Safely7 Caching plugin RedisClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 22, 2019 at 1:49am   3 Most recent comment from Penci Design:Hi,I'n not clear about the question, please tell me about the question and screenshot for the issue.The "pennews_migrator_post_ids" save list of post migrator data. You can remove it.Note importa ... berams http vs https issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2019 at 3:32pm   4 Most recent comment from PenciDesign:Hi,If so, your install on SSL is wrong something.Let's try install plugin Really Simple SSL to fixed this issue.Best Regards,PenciDesign modernvalueinvesting YOU MAY ALSO LIKEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2019 at 3:25pm   4 Most recent comment from PenciDesign:Hi,It seems you're using a plugin to create lazyload images. Let's check and deactivate it.This theme already supports for lazyload images, so you don't need to use any plugin to create ...