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Public Tickets

DominikaSB Setting up a new blog using Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2019 at 3:05am   4 Most recent comment from PenciDesign:Hi,Maybe you're using a or some plugin for caching. Let's check and remove the caching from that plugin.Also, open your site and press Ctrl + F5 to clear the browser caching.Best Regards,Pen ... uribinsted multilanguage bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2019 at 3:03am   2 Most recent comment from PenciDesign:Hi,Strange, we've fixed this issue long time ago.So, please remove all your custom css affect to sub-menu you did and update the theme to latest version 7.1.2When you done, clear the cache and ch ... sgreenprice Disable FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2019 at 2:58am   2 Most recent comment from PenciDesign:Hi,If so, you can edit that page > scroll down and you can see option for hide Footer.Best Regards,PenciDesign Ashley Tam Two buttons near footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2019 at 2:57am   2 Most recent comment from PenciDesign:Hi,It seems you're using a plugin auto create go to top button. If so, you can disable go to top button from the theme via Customize > Footer Options > un-check on "Enable Go To Top Button Float ... Dagalidis Dimitris Error on og:description and twitter:descriptionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 5, 2019 at 4:30am   7 Most recent comment from Penci Design:Hi,I checked on  your site and i saw the  issue come from "Blog2Social: Social Media Auto Post & Scheduler" plugin.Please try deactivate plugin and i saw social meta tag work fine.I recommend you co ... Kpkna Custom with of the websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 10:54am   5 Most recent comment from Kpkna:Im not sure, but i think i saw somewhere in the theme settings a field with 1170px. Maybe in an old version of your theme...10x again! Great job ! Yusadolat Feature Image not showing on whatsapp shareClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 10:29am   2 Most recent comment from PenciDesign:Hi,Please install & activate plugin Yoast SEO.After that, go to Dashboard > SEO > Social > click on "Facebook" tab and setup "Frontpage settings" and "Default Settings" > Save and clear all the cac ... quartarolo how can i create the attachment.php file correctlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 4, 2019 at 9:12am   7 Most recent comment from quartarolo:Thank you so much for your help, it exceeded all my expectations. it is perfect.I now believe that you can set this function as default in your theme. Thank you! your theme is fantastic disk0315 Blog titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 3:41am   5 Most recent comment from PenciDesign:Hi,Please show me your site URL and tell me where you want to change the blog title? And what's the text you want to change for in Japanese ?Best Regards,PenciDesign carmenelena1994 Remove Page TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 3:13am   2 Most recent comment from PenciDesign:Hi,You can do that by go to Pages > All Pages > edit your homepage > scroll down and you can see option for hide the page title.Best Regards,PenciDesign hilaalon Portfolio designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 3:11am   2 Most recent comment from PenciDesign:Hi,This theme already supports an option to move the Portfolio title & meta display below the image.Please make sure you're using latest version of Soledad & Penci Portfolio plugin - check this g ... thebassics Showing featured image on video postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 3:31am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently there is no any option to do that. If you want to do that, I think you can try use layout 1st Overlay Then GridBest Regards,PenciDesign slionc Demo installClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:34am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Some of our demos you need to go to Dashboard > Settings > Reading > and make sure your config look like this image - please check it againAlso, for understand ho ... fionarofl Header Font SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:31am   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Logo and Header Options.Best Regards,PenciDesign Sushi_For_2 Theme IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:27am   4 Most recent comment from PenciDesign:Hi,I didn't see it from my-end: http://prntscr.com/q5c248Can you please check your site again on anonymous browser to get correct results?Best Regards,PenciDesign