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Public Tickets

allenwei812 slider style 20 pic ratioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:53am   13 Most recent comment from PenciDesign:Hi,If so, please try add more this code to Customize > Custom CSS to do that: .featured-style-4 .penci-owl-carousel .penci-image-holder:before { height: auto; padding-top: 75%; } Best Regards, ... invinnieveritas updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:51am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... idjon update the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 8:45am   5 Most recent comment from idjon:Hi!I'll wait :)Best Regards,Alexandr letsventureout Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 7:58am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon ... zoomkite New update doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 8:01pm   5 Most recent comment from zoomkite:Thanks for reply, waiting for update from WP-Updates. Come back in few days if isn't fixed :)  jczechowska86 Not all the categories are displayedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 2:02pm   3 Most recent comment from jczechowska86:Thank you, it really helped :) roshani_pandey Can i use licence in two different domain but once at a time?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 4:02am   2 Most recent comment from PenciDesign:Hi,No - you can't.With each regular license – you just can use for one website/domain only – that’s license policy for all WordPress themes selling on Envato Market If you want to use this ... Ctalledo Topbar MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 3:57am   2 Most recent comment from PenciDesign:Hi,1/ For change colors, please check options for it via Customize > Colors for Topbar.2/ Unfortunately, currently this theme doesn't support for this feature..Best Regards,PenciDesign justin_agustin Getting a Video as the Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 3:48am   2 Most recent comment from PenciDesign:Hi,I can see the video play fine on http://sg3.f91.myftpupload.com/que-hacer-en-cusco-5-planes-imperdibles/So, I think you've figured out about this issue.Best Regards,PenciDesign huubangbkhn Homepage Featured BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 3:42am   7 Most recent comment from PenciDesign:Hi,1/ You can change default font size for paragraphs via Customize > General Options > Custom Size Of Fonts in Posts (Numeric value only, unit is pixel)2/ It already apply your changes - but you ... allenwei812 Open new windowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 3:38am   2 Most recent comment from PenciDesign:Hi,There is no way to do that automatically - you need to manually do that for all links you via the editor.Best Regards,PenciDesign dodge_aries Uninstalling WPBakery plugin breaks Gutenberg editorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2020 at 10:51pm   3 Most recent comment from dodge_aries:Thanks for the reply, I reinstalled WPBakery and will just leave it installed in the background. Thanks, you may close the ticket. paucer Plugins problemsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2020 at 10:01pm   4 Most recent comment from Penci Design:Hi, We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here. If you want active WPBakery Page Builder , you need to buy a licens ... ONLINEE WoocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2020 at 4:22pm   3 Most recent comment from ONLINEE:Thank you!! adarshnpatel1997 Static homepage contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2020 at 8:03am   2 Most recent comment from PenciDesign:Hi,Yes, you can use Elementor or WPBakery Page Builder plugin to config your homepage.We've said about this in the documentation for Soledad theme here - please take it a look.Best Regards,PenciD ...