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Public Tickets

naomifnb main page problem/can't scroll downClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 3:38pm   6 Most recent comment from PenciDesign:Hi,I just checked your site. This issue caused by you don't have any posts. Let's add at least one posts and it will normal.Best Regards,PenciDesign eva-cebrian hide right sidebar on standar postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 3:36pm   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General Options > un-check on "Enable Sidebar on Single"Best Regards,PenciDesign laure_b Prevent image caption to collapseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:56pm   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: .wp-caption:hover p.wp-caption-text, .post-image:hover .penci-featured-caption { transform: none; -webkit-transform: none; opacity: ... tableno7 Instagram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:51pm   2 Most recent comment from PenciDesign:Hi, Please check this guide to know how to solved this issue: https://pencidesign.ticksy.com/ticket/1502898/ If it doesn't work, let's send me your admin url and admin account. I will take it a loo ... tableno7 Mobile searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:48pm   2 Most recent comment from PenciDesign:Hi,This appears for all iOS devices and if you disable it, you will disable all zoom for your site in tablet & mobileAnd to disable zoom effect for your site on mobile & tablet, please try replace th ... michsummer Logo sizes in themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:46pm   2 Most recent comment from PenciDesign:Hi,You can use logo for both with the size about 300-600px width, the height is flexibleAlso, if your logo display large, you can change Max width for your logo via Customize > Logo and Header Options ... dmh724 Featured CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:45pm   4 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Logo and Header OptionsBest Regards,PenciDesign tinafeedco Categories with Customized SidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:44pm   2 Most recent comment from PenciDesign:Hi,We will add more this feature in the next update version of Soledad theme, please wait for this.If you looking for create a custom sidebar for your Woocommerce categories page, please use sidebar f ... tinafeedco Menu Dropdown Transition EffectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:41pm   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: #navigation .menu .sub-menu, #navigation .menu .children, #navigation ul.menu li:hover > ul, #navigation .menu ul li:hover>ul{ tra ... ethel_9 H1 tag and Metadescription for SEOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2018 at 5:51pm   8 Most recent comment from ethel_9:Oh I see!  I've just forced index in seach console after changes. I'm sure it will work!Thanks for your help :-) Vmarquardt Mobile ViewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2018 at 1:40am   3 Most recent comment from PenciDesign:Hi,This issue doesn't related with our theme - It's come from a plugin from you.Here is the link for CSS file caused this issue:http://thesavvycottage.com/wp-content/uploads/fusion-styles/fusion-globa ... SBarker21 Installing A Demo But Keep ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 31, 2018 at 1:36am   13 Most recent comment from PenciDesign:Hi,You need to check here to make the menu display - It's basic for any responsive website.Best Regards,PenciDesign Heisenberg_hb Header Mega Menu buggyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2018 at 3:22pm   3 Most recent comment from Heisenberg_hb:Thank you it all works now! Jeane Downloading and Installing Soledad Theme on my wordpress accountClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2018 at 10:20am   2 Most recent comment from PenciDesign:Hi,Are your wordpress account on wordpress.com? If right, you need to upgrade your account to businessaccount hereWhen you done, you can extract download package from themeforest and open the folder - ... ninamarie8253 Change layout on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2018 at 1:50pm   2 Most recent comment from PenciDesign:Hi,Thank you for your great words.But for now this theme doesn't support this feature, so you can't do that. We will consider to add more this feature in the future updates.Best Regards,PenciDesign