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Public Tickets

Anshul The Theme i purchased with the authorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 21, 2018 at 4:35pm   2 Most recent comment from PenciDesign:Hi,We've said about this issue on the documentation hereYou need to go to Dashboard > Settings > General > and make your config look like this imageBest Regards,PenciDesign rizegg Double animationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 21, 2018 at 4:04pm   10 Most recent comment from PenciDesign:Hi,As I checked - everything working fine now.Please check on anonymous browser on mobile againBest Regards,PenciDesign pacasimiro Images not displying correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 21, 2018 at 9:54am   5 Most recent comment from pacasimiro:Hi,Thank you so much. You were as efficient and helpful as always :)Kind regards,Paula Smithsology Linking Posts to CategoriesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 21, 2018 at 8:56am   4 Most recent comment from PenciDesign:Hi,For all your questions: Please click on "Build Query" button when you edit your elements to filter your categories, sort your posts....etcBest Regards,PenciDesign SterlingJ85 Slider Post Title AppearanceClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 21, 2018 at 4:41am   5 Most recent comment from SterlingJ85:I’m doing this because I want that top slide to be a certain category and the other slider is a different certain category. It’d be cool to be able to decide what category each panel is sacadademae Related postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 21, 2018 at 3:44am   4 Most recent comment from PenciDesign:Hi,If so, I think you can try use related posts by tags from the theme via Customize > Single Post Options.Best Regards,PenciDesign skrand19 Homepage's imagesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 21, 2018 at 12:57am   4 Most recent comment from Penci Design:Hi, I checked your website. The issues caused by a3 lazy load plugin.I deactivated plugin . It's working fine now.Please check again. Best RegardsPenciDesign SterlingJ85 Social CounterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 21, 2018 at 2:11am   6 Most recent comment from SterlingJ85:We can close this support ticket - we decided not to include counters and just have buttons.We have another support ticket for adjusting the website Width  fawnmi soledad helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2018 at 3:33pm   3 Most recent comment from PenciDesign:Hi,Please check your information again because I can't login to your site by use that information.Best Regards,PenciDesign Joel Widgets/footer not appearingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2018 at 11:04am   3 Most recent comment from Joel:Thank you. IT turns out this was caused by the same problem that was causing our other issue with featured images - I have disabled a plug-in and now it is working. nightstorm Penci post views countClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 20, 2018 at 10:08am   3 Most recent comment from nightstorm:Great, thanks !I will activate that. Christianna11 Theme UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2018 at 3:47am   6 Most recent comment from PenciDesign:Hi,Yeah, you can update your site to latest version with one update.Please check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign sacadademae penci recipe and related postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2018 at 3:32am   2 Most recent comment from PenciDesign:Hi,That's related posts from a plugin from you - not come from our theme.If you want to keep for use it, please add more this code to Customize > Custom CSS to hide that related posts appears on your ... Rodrigo Eduardo Assalin Páginas AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2018 at 2:40am   4 Most recent comment from PenciDesign:Hi,Yeah, It's correct.Best Regards,PenciDesign Jarek MegaMenu - own order, filter categories, only parentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2018 at 6:52pm   5 Most recent comment from Jarek:Ok, it seem to be working.Probably caching was not updating the view.