Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Charnette_Schnabel Gallery pictures are blurred and caption does not what I wantClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 6:54am   10 Most recent comment from Charnette_Schnabel:Hi,now it works! Thank you very much for your help!Regards. Karen Blog post layout changesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:58am   2 Most recent comment from PenciDesign:Hi,1a/ You can try use Boxed Posts Layout to do that.1b/ There is no any wordpress theme supports this featureBest Regards,PenciDesign Karen Image RegenerationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:56am   2 Most recent comment from PenciDesign:Hi,This issues come from your server. Please contact with your hosting provider and ask them about that.Best Regards,PenciDesign Carlos Eduardo Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:55am   2 Most recent comment from PenciDesign:Hi,You have a plugin confilct with this theme - make the category mega menu options doesn't appears.Please deactivate all plugins and check it again.After it work, let's enable each plugin to check wh ... Charnette_Schnabel Picture sizes not found - 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 3:47pm   5 Most recent comment from Charnette_Schnabel:Thank you. ChristinaM1 Instagram Footer & PortfoiloClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 8:36am   10 Most recent comment from PenciDesign:Hi,I did installed plugin Visual Composer help you.Best Regards,PenciDesign Jasmine Menu & Header IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:59am   2 Most recent comment from PenciDesign:Hi, 1/ Because your configs are wrong. Please go to Appearance > Menus > on menu item "ADVENTURES" > remove all child menu items of this menu item - and set category mega menu to display on menu item ... trustedpartner Adsense Ad codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:16am   2 Most recent comment from PenciDesign:Hi,You can copy your google adsense codes and add it via the ads options.Here is all ads spaces in this theme now:- Customize > Homepage Options > Add Google Adsense Code Below Featured Slider - Cus ... Sabrina Costa Soledad Theme DemosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:10am   4 Most recent comment from PenciDesign:Hi,Please check again your admin url and admin account ( username and password  ) and sent it again for me. I will take it a look.Best Regards,PenciDesign Sabrina Costa Related posts into recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:08am   10 Most recent comment from PenciDesign:Hi,I can't login to your site by use the infor you sent me. Please check it again.Best Regards,PenciDesign Alissa Homepage & blog post customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:02am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ To do that, please do following steps: a) Add more this code: Sarah_by_Lotte_and_Lieke Homepage excludes one specific categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 3:47am   2 Most recent comment from PenciDesign:Hi,Maybe you did exclude this category via Customize > Featured Slider Options > and check to "Exclude All Posts In Featured Category In Latest Posts on Homepage"Please check it again.Best Regards,Pen ... Charnette_Schnabel Apple Touch IconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 3:33am   4 Most recent comment from PenciDesign:Hi,Please use 180x180px images to set for your favicons.After that, please wait for it can update on your site & apple touch icon.Best Regards,PenciDesign Bec Image SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2018 at 7:05am   2 Most recent comment from PenciDesign:Hi,Please go to admin page > Pages > All Pages > click to edit page "Photography" > scroll down and you will see options to display featured slider there.Best Regards,PenciDesign Bec Adding Posts to Separate Blog PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2018 at 7:02am   2 Most recent comment from PenciDesign:Hi,You can create a blog page by create a new page and select Page Template for this page is "Custom Blog Page"Layout of "Custom Blog Page" will follow layout on Customize > General Options > Category ...