Public Tickets
Silke
Visual ComposerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 4:10pm
13
Most recent comment from Silke:I believe it is ok now but whatever you tried didn't work. I managed to fix the issue by going back to an old saved version of the website. Thanks!
Tira Hummelle
Post WidthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 3:16pm
2
Most recent comment from PenciDesign:Hi,1/ You can add more this code to Customize > Custom CSS to do that:
.container.container-single, .container.single-breadcrumb{ max-width: 800px; }2/ When you add an image to your posts via edito ...
Adrianne
Facebook share postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 6:11am
3
Most recent comment from Adrianne:Thank-you! I appreciate that.
Fjura
Automatic updates from 5.2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 5:53am
3
Most recent comment from Fjura:awesome, thanks!
Empirebridal
Mobile OptimisationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 3:50am
6
Most recent comment from PenciDesign:Hi,We've said about this issue here - Please check it.Best Regards,PenciDesign
Empirebridal
Update themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 3:22am
2
Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme.https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign
Tira Hummelle
Portrait vs Landscape Boxed Post StyleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 12, 2018 at 3:16am
4
Most recent comment from PenciDesign:Hi @sanslr,Please create a new ticket and our support team will check it help you. You shouldn't put another question in ticket of other people.
Best Regards,PenciDesign
etjallings
Facebook fans 0 but more page likesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 11, 2018 at 4:10pm
6
Most recent comment from PenciDesign:Hi @ofthisplanet,Please create a new ticket. We will check it help you.Best Regards,PenciDesign
Seanán Ó Coistín
SliderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 11, 2018 at 3:04pm
8
Most recent comment from PenciDesign:Hi,1/ Please check translation for it via Customize > Single Post Options2/ You need to change language for your site via Dashboard > Settings > Language3/ I will tell with our developers to add it in ...
wanderingsneakers
Footer columnsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2018 at 11:48am
2
Most recent comment from PenciDesign:Hi,To do that, please try add more this code to Customize > Custom CSS:
body.page #widget-area{ display: none; }Best Regards,PenciDesign
arjan
thumbnails not showungClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 11, 2018 at 11:27am
3
Most recent comment from arjan:Perfect! That did the job.Thanks!Best regards,Arjan
dmh724
amp error search consoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2018 at 7:02am
2
Most recent comment from dmh724:I figured it out, please close.
PGPBMeghan
Dates Appearing Multiple TimesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2018 at 4:26am
5
Most recent comment from PenciDesign:Hi,But, It's not clearly as I said - I can see your site load old style.css file - not style.css from latest version.If your cache can't clear in short time, please add more this code to Customize > C ...
scoriolan
closing </BODY> tagClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2018 at 4:13am
48
Most recent comment from PenciDesign:Hi,I see it displayed fine:http://prntscr.com/jgeg7zAlso, I see you're using Google Adsense Auto Ads - this makes your ads auto insert to places on your site. So, some ads position appears is not exac ...
Vittorio
Featured image in single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 11, 2018 at 3:43am
2
Most recent comment from PenciDesign:Hi,By default, the featured images will auto appears at the top of each single post. Seem you did hide it. Please go to Customize > Single Post Options > make sure you don't check to "Hide Featured Im ...