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Public Tickets

amandajane11 WPBakery updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 3:05pm   2 Most recent comment from PenciDesign:Hi,With each update from Visual Composer, we've updated it in download package, please check more hereAnd we don't want to make this theme heavy, so we don't include this plugin inside the theme ( Sol ... Anders Remove h1 from homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 2:32pm   8 Most recent comment from PenciDesign:Thank you for your great words And please note: when you move the child theme, you need to move all your customize data to child theme. To do that, please do following steps: 1/ Install plugin Custo ... magdaaurelia Instagram widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 7:53am   3 Most recent comment from magdaaurelia:Yes, that fixed the problem. Thank you so much! vizznbs unable download the demo fileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 7:45am   4 Most recent comment from PenciDesign:Hi,I imported help you Art Magazine without any issue. I just installed it after deactivate all plugins doesn't come with the theme ( Duplicate Page And Post, WordPress phpinfo(), WP Maximum Executio ... alicebolte Mega Menu ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 3:22am   4 Most recent comment from PenciDesign:Hi,Ok. Please send me your admin url and admin account ( username and password  ) - in a private reply. I will check it help you.Best Regards,PenciDesign Giuseppe Social Icons MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 3:16am   2 Most recent comment from PenciDesign:Hi,Sorry, it's font icons and there is no way to replace it to another icon.Best Regards,PenciDesign tykenmathews Instagram slider plugin widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:17pm   2 Most recent comment from PenciDesign:Hi, Please check this guide to know how to solved this issue: https://pencidesign.ticksy.com/ticket/1502898/ If it doesn't work, let's send me your admin url and admin account. I will take it a loo ... ninamarie8253 Infinate Load and Pinterest WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:15pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme. 1/ Unfortunately, currently this theme doesn't support this feature. We will add more this feature soon in the future updates. 2/ Because pinterest doesn't provide ... Mannenmedia No featured image when I choose the option of GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 10:26am   6 Most recent comment from PenciDesign:Hi, Yeah, in this theme, for gallery posts format, it will displayed as a slider on your layout you're using. If you want to make it displayed only featured images, please do following steps: 1/ Re ... Mannenmedia The Top 5 articles, can IClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 9:31am   2 Most recent comment from PenciDesign:Hi,To do that, you need to edit the files in this theme.Please add more this code: $query['tax_query'] = array( array( 'taxonomy' => 'category', ... NeilB4TheKing Hide logo on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 4:41am   3 Most recent comment from NeilB4TheKing:thank you that worked. schyseth Scrolling Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 4:12am   9 Most recent comment from schyseth:Thank you. Hisham Hide Thumbnail in SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:31am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: .widget ul.side-newsfeed li .side-item .side-image{ display: none; }Best Regards,PenciDesign lauraloopstra email / contact pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:29am   2 Most recent comment from PenciDesign:Hi,With this issue, please contact with your hosting provider and ask them about that. It's issues from your hosting - doesn't related with our theme.Best Regards,PenciDesign William Young Bulleted text is smallerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:27am   4 Most recent comment from PenciDesign:Hi,Maybe it came from a plugin from you. Let's deactivate each plugin to check what's plugin render this custom CSS.Best Regards,PenciDesign