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Public Tickets

Ricanda UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2018 at 8:54am   2 Most recent comment from PenciDesign:Hi,Please check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/11593Best Regards,PenciDesign svrkh Translate "RELATED POSTS"Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 17, 2018 at 6:56am   7 Most recent comment from partylogger:Great, now I have the option! lestatoflion I cant edit anytingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 17, 2018 at 3:25am   6 Most recent comment from PenciDesign:Hi @alinig,Please create a new ticket and provide for us:- Your admin url - Your admin account ( username and password ) - Your FTP account ( include FTP host, FTP username, FTP password  ) - if y ... gestug Single Post - Featured Image option no longer appearsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2018 at 3:24am   2 Most recent comment from PenciDesign:Hi,Please try with:1/ Go to edit a post, and make sure you don't check to hide "Featured Image" - check this image2/ Deactivate all plugins ( except plugins come with this theme  ) and check it again ... Elizabeth Lapite about me image not showing upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 10:11pm   3 Most recent comment from Elizabeth Lapite:Thank you so much!! that was very helpful!! Yael Changing the design on the "Latest Posts" header in homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 7:51pm   5 Most recent comment from Yael:Awesome! Thanks! Fabian Blog Posts LayoutClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 16, 2018 at 3:12pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased PenNews.We've said about this issue in the documentation for PenNews - seem you did't check it - please take it a look here:http://prntscr.com/jvoanohttp://pennews.pencidesi ... swoodhouse91 CustomisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 2:58pm   2 Most recent comment from PenciDesign:Hi,Seem you have a cache plugin or another plugin caused that issue.Please try deactivate all plugins( except plugins come from this theme ) and try it again. After it work, let's enable each plugin ... wocomag Users RegistrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 2:56pm   2 Most recent comment from PenciDesign:Hi,You can install plugin BBPress and use Login/Register widget from this plugin to do that. This theme is compatible with this plugin.Best Regards,PenciDesign fernandamolinaro Excerpt in 1st standard then grid 2 columnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 3:14am   11 Most recent comment from fernandamolinaro:Thank you, it worked great. crazyadventures Customize the header to stay a fixed width for desktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2018 at 3:02am   2 Most recent comment from PenciDesign:Hi,1/ When you resize your browser to small width, of course you can't keep the header container width because if you keep it - your site will can't responsive.I think the best solution here is ajust ... debowymg Debowski Can't edit pages on my websiteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 16, 2018 at 2:50am   14 Most recent comment from PenciDesign:Hi,I was waiting for your reply near 1 hour and I didn't see that. So, I leave my desk to sleep. I think you're busy now. So, when you free time, let's add me on the skype and chat with me via skype - ... Riffshop Remove soledad logo without replacing itClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2018 at 1:55pm   4 Most recent comment from PenciDesign:Hi DirDec,Please create a new ticket and show us your site url and we will take it a look help you.Best Regards,PenciDesign Mariana Cookies Pop UpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2018 at 11:26am   9 Most recent comment from Mariana:thanks! i dont know i used the purge cache and nothing happens, who knows! thank you so much! Anna Albareda Soledad - Not responsive in iPhone 8PlusClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2018 at 3:33am   2 Most recent comment from PenciDesign:Hi,As I checked on 3 different phones - everything working fine:http://prntscr.com/jv5vtsBest Regards,PenciDesign