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Public Tickets

wilsjacq Home Page OptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2018 at 2:40am   2 Most recent comment from PenciDesign:Hi,You can enable sticky sidebar via Customize > General Options > and check to "Enable Sticky Sidebar"Also, on sticky sidebar demo, we're using Standard Layout, you can select this layout via Customi ... Charnette_Schnabel How to activate the penci slider in AMP-versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 6:09pm   3 Most recent comment from Charnette_Schnabel:Ok, thank you. the100companies linkedin ;Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 3:01pm   2 Most recent comment from PenciDesign:Hi,This feature will added in the next update version of Soledad theme. The next update version of Soledad will come in this month or next month, it's a big update so I'm not sure about exactly timeBe ... James Portfolio Mason 3 on home page?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 3:00pm   2 Most recent comment from PenciDesign:Hi,1/ The portfolio will query for portfolio post type only. 2/ To do that, you need to config your homepage by use Visual Composer to do that. In the Visual Composer element, this theme already has ... i_alabama delete the category header in all pages and categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 2:08pm   3 Most recent comment from i_alabama:Thank you! Charlotte VB How to delete Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 11:39am   2 Most recent comment from PenciDesign:Hi,You can go to:- Dashboard > Posts > All Posts > select all posts and move all it to trash. - check this image- Dashboard > Pages > All Pages > and do like above.- Dashboard > Media > delete all ima ... saras-testwelt Color of Featured Category AreaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2018 at 2:11am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors for Homepage & Home Title Box OptionsBest Regards,PenciDesign saras-testwelt The is not working!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 4:02pm   4 Most recent comment from PenciDesign:Hi, This issue caused by you did enable lazyload images from Jetpack plugin - Let's disable it. This theme has this feature from itself, so you don't need to use this feature. Best Regards, PenciDe ... naomifnb main page problem/can't scroll downClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 3:38pm   6 Most recent comment from PenciDesign:Hi,I just checked your site. This issue caused by you don't have any posts. Let's add at least one posts and it will normal.Best Regards,PenciDesign eva-cebrian hide right sidebar on standar postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 3:36pm   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General Options > un-check on "Enable Sidebar on Single"Best Regards,PenciDesign laure_b Prevent image caption to collapseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:56pm   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: .wp-caption:hover p.wp-caption-text, .post-image:hover .penci-featured-caption { transform: none; -webkit-transform: none; opacity: ... tableno7 Instagram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:51pm   2 Most recent comment from PenciDesign:Hi, Please check this guide to know how to solved this issue: https://pencidesign.ticksy.com/ticket/1502898/ If it doesn't work, let's send me your admin url and admin account. I will take it a loo ... tableno7 Mobile searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:48pm   2 Most recent comment from PenciDesign:Hi,This appears for all iOS devices and if you disable it, you will disable all zoom for your site in tablet & mobileAnd to disable zoom effect for your site on mobile & tablet, please try replace th ... michsummer Logo sizes in themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:46pm   2 Most recent comment from PenciDesign:Hi,You can use logo for both with the size about 300-600px width, the height is flexibleAlso, if your logo display large, you can change Max width for your logo via Customize > Logo and Header Options ... dmh724 Featured CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2018 at 1:45pm   4 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Logo and Header OptionsBest Regards,PenciDesign