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Public Tickets

ChristinaM1 infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 8:00am   6 Most recent comment from PenciDesign:Hi @ianchin,Infinite scroll appears for all desktop & mobile.If you have issues with this, please create a new ticket and our support team will check it help you.Best Regards,PenciDesign Natiar401 full width imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:58am   2 Most recent comment from PenciDesign:Hi,You can use WPBakery to make a fullwidth row and use background image for that row to create a full width images.Check more on this video tutorial and this video tutorialBest Regards,PenciDesign  edgardhomem Post Social Share WhatsappClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:51am   4 Most recent comment from PenciDesign:Hi,Latest version of this theme is 5.2 - you can see latest version on our update change log listed on the documentation for Soledad herehttp://soledad.pencidesign.com/soledad-document/Best Regards,Pe ... ianusher Load errors when checking mobile friendlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27pm   2 Most recent comment from PenciDesign:Hi,Seem you did import the demo data and it keep saving on your customizer.Please go to Customize > General Options > on "Background Image for Body Boxed" > select any image in your media library > af ... flatdog1 Including email icon in Author BoxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 9, 2018 at 5:37am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doens't support this feature. We will consider to add more this feature in the future updates.Currently, I think you can write the email via author description.B ... pacasimiro Sign up form in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:29am   4 Most recent comment from PenciDesign:Hi,That's very strange. Can you send me your admin url and admin account ( username and password  )? I will take it a look help you.Best Regards,PenciDesign Natiar401 Wpbakery builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27am   4 Most recent comment from PenciDesign:Hi,Unfortunately, but if you want to access to the pre-made templates from WPBakery, you need to buy a license from WPBakery to do that.Because as we said in the documentation, we don't provide any li ... Luca headerClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 8, 2018 at 5:06pm   9 Most recent comment from Luca:ok, thank u very much, it the first time that to have transparent box i must add css code, anyway thank u. liderkuota Page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:39pm   2 Most recent comment from PenciDesign:Hi,This theme supports WPBakery Page Builder ( Visual Composer ) - You can check the guide here to know how to get it.Best Regards,PenciDesign undyingfire Soledad Food Demo Menu ConfigClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:17pm   3 Most recent comment from undyingfire:Haha I should have RTFM more carefully! Thanks for the quick reply, I see now what I need to do. kwokhermes Featured slide title: text overloadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 8:02am   3 Most recent comment from kwokhermes:Thanks for your reply! Followed your instructions and made it :) Vinchive Sidebar, Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 7:12am   4 Most recent comment from PenciDesign:Hi, Yeah, let's do following I said on point 3/ to do that. The image will get from your featured image.  Best Regards, PenciDesign marwan i need to remove image in my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:09am   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > on "Main Sidebar" > remove "Text" widget has this banner.Best Regards,PenciDesign Bill Put reviews in Pages?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated June 8, 2018 at 3:15am   4 Most recent comment from PenciDesign:Hi,I'm not sure but we will consider with this feature. This related with much of other things. It's not easy to apply for all Custom Post TypeBest Regards,PenciDesign jmjoosse Mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:52am   2 Most recent comment from PenciDesign:Hi,Currently, this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign