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Public Tickets

lucanegri57 Penci AMP plugin errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 5:44pm   2 Most recent comment from PenciDesign:Hi,Strange because I just checked a category page and it's validated:https://search.google.com/test/amp?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=fahA1Xn4Nsr_a8j6Nq_mmQSeem it appears for ... Simon CustomisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 5:11pm   4 Most recent comment from PenciDesign:Glad when your issues solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads It will be our honorThank you in advance and have a great w ... Ceylan Slow loading - Instagram sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 4:48pm   2 Most recent comment from PenciDesign:Hi,You can go to Appearance > Widgets > edit your Instagram Slider Widget > and select Image size is 320x320 or 150x150 to reduce it.Best Regards,PenciDesign seleneamaris PencisliderClosed   Vancouver - Multiple Layouts WordPress Blog Theme   Updated March 23, 2018 at 4:48pm   4 Most recent comment from PenciDesign:Hi, If you want to do that, please do following steps here: 1/ Remove the code like on this image 2/ Add more this code at the end of header.php file like on this image: Best Regards, PenciDe ... Maisa size of pictures on blog postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 4:00pm   2 Most recent comment from PenciDesign:Hi,1/ When you insert images to your editor, please select the size for your images is "Full Size" - check this image2/ Because you're using Single Posts Style 2. Please go to Customize > Single Post ... Maisa posts that go on slider (homepage)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 3:55pm   2 Most recent comment from PenciDesign:Hi,We're working in the new update version of Soledad, and this feature included in this new version. Please wait for this new update. The new update will come in this month or next month ( I'm not su ... jennifermahfouz Footer Minimuzing wisthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 3:52pm   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that: .footer-logo-copyright{ padding-top: 10px; }Change value 10 to any value you want.Best Regards,PenciDesign marcubogdan WoocommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 3:45pm   9 Most recent comment from PenciDesign:Hi,Sorry currently, there is no way to stop google fonts from the theme. We will provide this options in the future updates.Best Regards,PenciDesign celialim Thumbnails missing after update to 5.0Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 11:37am   4 Most recent comment from PenciDesign:Hi @diegoalvarezmgl,Have you try deactivate all plugins to check it first? After that, activate each plugin to check the plugin caused this issue.Best Regards,PenciDesign Mannenmedia Major errors in the site!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 8:27am   10 Most recent comment from Mannenmedia:Thanks for checking!I contacted them and they flushed the varmnish or something. This worked halfway, but the errors stayed the same (no customizer, no new articles when posting etc.)They are working ... nicollej30 Import DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 23, 2018 at 7:14am   2 Most recent comment from PenciDesign:Hi,You can fixed it by go to Appearance > Menus > create/select a menu for your menu > scroll down and check to "Primary Menu"Best Regards,PenciDesign i_alabama Http liks to https linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2018 at 5:52pm   5 Most recent comment from i_alabama:Thank you for your reply! help with this link. Thank you!function maybePrefixUrlField() { if(this.value.trim() !== '' && this.value.indexOf('http') !== 0) { this.value = "http://" + this.value; staxo Install soledad food newsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2018 at 2:45pm   6 Most recent comment from PenciDesign:Hi,I did it help you. You can take a look again on your site.Please check documentation for Soledad theme here to know how config this theme. It's short and easy to understand.Best Regards,PenciDesign Adrianne Instagram slider widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2018 at 1:51pm   7 Most recent comment from PenciDesign:Thank you so much for your reviewIt's great.Have a great day.Best Regards,PenciDesign Claire All my posts on the Homepage ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2018 at 10:52am   9 Most recent comment from PenciDesign:Ok. No problems with thisBest Regards,PenciDesign