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Public Tickets

Morgane Charlier Speed Optimization on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2023 at 1:55am   16 Most recent comment from PenciDesign Supporter:Hi,You can reactivate the CDN without any risk.Regards,PenciDesign. PkaSlaTv Image isn't appear when share to FacebookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2023 at 1:39am   21 Most recent comment from PenciDesign Supporter:Hi,Yes. This is an issue of Facebook, not coming with the Soledad theme.Regards,PenciDesign. Alex theme functions / featuresClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 5:20pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#text-to-speech2. Go to Appearance → Customize → General → Dark Mode: change the link color at th ... Lukasz Ropczynski Problem with Google Search Console ToolsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 4:51pm   3 Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket.Please check it.Regards,PenciDesign. Francesco https://www.avvisatore.it/Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 4:45pm   2 Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign. chadcatchyou comments listing - No comment found.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 4:44pm   10 Most recent comment from PenciDesign Supporter:Hi,I've updated your site.Please clear your browser's cache and then recheck.Regards,PenciDesign. samanthaj24 Custom FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 2:20pm   4 Most recent comment from PenciDesign Supporter:Hi,If you want to use the custom font on the Elementor plugin, please follow the document at this link: https://elementor.com/blog/custom-fonts/ or install the Custom Fonts plugin at this link: https ... francescogiulianirm Invalid license codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 2:19pm   3 Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign. tim-nieuwpoort Facebook doesn't scrape feature imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 2:18pm   4 Most recent comment from PenciDesign Supporter:Hi,Here is the link: https://imgur.com/a/SaIbIWMRegards,PenciDesign. therim How to customize the default ad-header-banner on fresh install?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 2:17pm   5 Most recent comment from PenciDesign Supporter:Hi,About your question, please watch the video tutorial video on the link below:Regards,PenciDesign. PaxosMagazine "Menù Bar"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 2:34am   4 Most recent comment from PenciDesign Supporter:Hi,You can install the Mobile Contact Bar plugin at this link: https://wordpress.org/plugins/mobile-contact-bar/Regards,PenciDesign. Harsh Font size of category titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 1:36am   6 Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code: .penci-grid li .item .item-content,.penci-masonry .item-masonry .item-content,.penci-grid ... Sam Help with the design of the pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2023 at 1:31am   4 Most recent comment from PenciDesign Supporter:Hi,The issue arises from the logo image containing excessive white space around it. Please edit the image to remove any unnecessary spacing and then re-upload it.Regards,PenciDesign. René Where is it now that I put the size on H1, H2, H3, etcClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2023 at 5:23pm   5 Most recent comment from René:Sorry it was me over there over saw this but thank you very much for your help :-) Renè Morgane Charlier HTTP / HTTPSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 18, 2023 at 4:30pm   6 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've not cleared the site caches before making a Google test.Let's check with this URL: https://takeabreaksomewhere.com/?cache=434343434Regards,PenciDesign.