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Public Tickets

tintveld Number of posts on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 2:16pm   4 Most recent comment from PenciDesign Supporter:Hi,We'll research and try to add this option in the future theme update.Regards,PenciDesign. criticjonni Can't get the text size selector to workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 10:58am   5 Most recent comment from criticjonni:You're an absolute star, thank you so much! grupolobe Why this error? redirect.phpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 10:21am   2 Most recent comment from PenciDesign Supporter:Hi,Soledad theme doesn't include this code in the wp-config.php file.Please check all the plugin you've installed.Regards,PenciDesign. laugher PaginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 2:35am   7 Most recent comment from PenciDesign Supporter:Hi,These URLs was generated by the RankMath plugin and added into the sitemap.xmlPlease follow the document at this link to understand how to remove it: https://rankmath.com/kb/how-to-noindex-paginat ... fish121617 import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 1:38am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Menus: select the Main Menu then modify the menu items on this page.Regards,PenciDesign. samanthaj24 Sample DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 12:42am   5 Most recent comment from samanthaj24:Great! Thank you so much samanthaj24 Pages Cannot Be Edited With ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2023 at 12:42am   6 Most recent comment from samanthaj24:@PenciDesign - thank you. it seems to be working now. Harshil My old domain & hosting has been cancelled & want to activate this on my new hosting and domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2023 at 1:57pm   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... René This is what it looks like when you look at it on the website?? Has emptied CassClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 10, 2023 at 2:00am   7 Most recent comment from PenciDesign Supporter:Hi,I still don't understand your site issue, please send me the screenshot of the settings you've made.Regards,PenciDesign. nalonzo penci-social-share-textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2023 at 6:02pm   3 Most recent comment from nalonzo:Thanks samanthaj24 No Changes Appearing After SavingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2023 at 9:33am   4 Most recent comment from PenciDesign Supporter:Hi,All the colors of the page you've sent were built with the Elementor, so please edit/customize it with the Elementor Page Builder plugin.Regards,PenciDesign. bassili Search does not work, Returns blank screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2023 at 4:45am   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that you've selected the Elementor Theme Builder for the search page, so it doesn't work correctly.I've reset this setting. Please check.R ... criticjonni Added Text to Speech but the speed options doesn't showClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 9, 2023 at 3:11am   3 Most recent comment from criticjonni:Thank you, that worked. You're a star! uneven_year943 the site does not update with the new articlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2023 at 6:02pm   8 Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3454305/Please don't create/reply to multiple tickets with the same content.Regards,PenciDesign. laugher Penci iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 8, 2023 at 5:39pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn off the "Disable Delay Loading Icon Fonts" option.Clear all the caches and then check again.Regards,PenciDesign.