Public Tickets
kmantila
Heading Title FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2023 at 7:45pm
5
Most recent comment from kmantila:Thank you, I was able to fix this by following your directions.Thank you.
David Gould Gould
Twitter Connect not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2023 at 12:25am
2
Most recent comment from PenciDesign Supporter:Hi,Twitter has stopped the free API, so you need to upgrade your account to the premium and then re-connect again.You can use the free services at: https://publish.twitter.com/#Regards,PenciDesign.
pabloliquidar
Customize is not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2023 at 4:53pm
7
Most recent comment from pabloliquidar:Thank you very much! It is working now :)
Adrian Development
The Cousing Issue - Site will Not Display ProperlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2023 at 7:19pm
2
Most recent comment from Adrian Development:Please change this ticket to private
drsarahjh
Theme & LearnDash CoursesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2023 at 2:47pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
tatawbcn
problem with wpmlClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2023 at 11:17am
6
Most recent comment from tatawbcn:ok - will do that!
akhilesh17
Theme is breaking when layout change is doneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2023 at 5:41am
2
Most recent comment from PenciDesign Supporter:Hi,I closed this ticket because you've submitted duplicate content.Regards,PenciDesign.
linhoday
Post pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2023 at 12:34am
2
Most recent comment from PenciDesign Supporter:Hi,You can settings for all posts on the customizer settings at the Appearance → Customize → Single Posts → General.The options list on your screenshot will apply for invidual post.Regards,Penci ...
Harsh
list viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2023 at 7:26am
9
Most recent comment from Harsh:Thank you for the help!
lowestflight
duplicate title tagClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2023 at 5:48am
124
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, I still have not found any solution at this time.Regards,PenciDesign.
John Reid
Elementor ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 3, 2023 at 5:45am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to the dashboard → Elementor → Settings → Features: select "Inactive" the following options:
Global Style GuideFlexbox ContainerGrid ContainerNested ElementsLazy Load Background Im ...
Stefan Hoffmeister
Embedding YouTube VideosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2023 at 2:32pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.entry-content iframe { max-width: 100%; height: auto; aspect-ratio: 4/3;}Regards,Penc ...
Mannenmedia
AMP errors...Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2023 at 4:09am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
RohittSingh
Show h1 in the websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2023 at 12:32am
14
Most recent comment from PenciDesign Supporter:Hi,Your homepage content was built with the Customizer settings, you can modify it by going to Appearance → Customize → Homepage.You can watch the video document at the video below:Regards,PenciDe ...
Ankush
hamburger sidebar not displaying menu listClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 2, 2023 at 12:28am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and your site URL. I'll check and send you a quick solition.Regards,PenciDesign.