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Public Tickets

kmantila How do I delete a widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2023 at 2:20pm   5 Most recent comment from kmantila:Thank you, that video is super helpful!Thank you!Kathleen VisithVT Facebook Page not seenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2023 at 2:12pm   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my phone, and the Facebook widget showing correctly, here is the screenshot: https://imgur.com/a/cPFgtFZPlease disable all the adblock extensions, clear all the cache ... possandruby Updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2023 at 8:00am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please follow the document at this link: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/Regards,PenciDesign. kmantila Consistent Font SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 9, 2023 at 2:42am   8 Most recent comment from PenciDesign Supporter:Hi,If you want to show the post content with the Soledad typography settings, you need to set all the font properties on Gutenberg to the default settings.OR you can install and use the Classic Editor ... a0000676 Table of ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2023 at 3:41pm   2 Most recent comment from PenciDesign Supporter:Hi,You're currently using the table of content of the 3rd party plugin, so you should ask the author of this plugin here: https://wordpress.org/support/plugin/luckywp-table-of-contents/Soledad al ... Fjura Header Sign Up form - MailpoetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2023 at 6:51am   39 Most recent comment from Fjura:thank you, that seems to have fixed it :) lifeisfullofgoodies Soledad Fonts causing delayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2023 at 1:02am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Install Plugins: install the Penci Shortcode & Performance plugin then follow the document at this link: https://soledad.pencidesign.net/soledad-document/#speed-optim ... jonsunlu Paid Membership Pro BugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 8, 2023 at 12:51am   4 Most recent comment from jonsunlu:Gotcha okay i've reached out to them as well. Appreciate it your response. Thanks! lifeisfullofgoodies Logo on vertical navigation smallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 2:49pm   5 Most recent comment from lifeisfullofgoodies:Yes, that´s the solution. Thx a lot for your help!!! Prabjit Chohan-Patel Removing default image and configuring home page header/logo/main imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 1:36pm   6 Most recent comment from PenciDesign:Hi,I've record a video to show you how to change it:https://drive.google.com/file/d/106AAwvy7KJTVmm_R253PaGRlpKIO_Wc_/viewPlease use Right-click to use "Navigator" bar to select the section or ri ... kriegundliebe Wrong themes in my pencil accountClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 1:24pm   2 Most recent comment from PenciDesign:Hi,It won't display incorrect themes.We are the authors of three themes: Soledad, PenNews, and Vancouver.When someone purchases a theme from our collection, they should choose the specific theme ... lifeisfullofgoodies Customized Fonts MissingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 12:13pm   6 Most recent comment from PenciDesign Supporter:Hi,I still checking your site. Please keep waiting.Regards,PenciDesign. tatawbcn WPML headersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 10:13am   11 Most recent comment from PenciDesign Supporter:Hi,Please follow the document at this link to add the Penci Block to WPML post-type support: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/Regards,PenciDesign. lifeisfullofgoodies Padding / Spacing between Social Icons in HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 8:51am   3 Most recent comment from lifeisfullofgoodies:Hi, that worked perfectly.Thx a lot.CheersTimm John Roberts Edits Not Working on Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 7, 2023 at 1:15am   4 Most recent comment from PenciDesign Supporter:Hi,Which timing option do you want to change?Regards,PenciDesign.