Public Tickets
jpfuny
My website is not loading properly with your themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2023 at 12:52am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of your site issue. I'll check and send you a quick-fix guide.PenciDesign,Best Regards.
Create-X
Bug with icons & question about video formatsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2023 at 12:51am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Post Layouts > Other Layouts: turn off the "Hide Icon Post Format" option.PenciDesign,Best Regards.
ogd46
Editing Mobile MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2023 at 3:38pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to dashboard > Header Builder > click the "Edit with Penci Header Builder" button then change the mobile menu and styles like the screenshot below:
Regards,PenciDesign.
simonsitto999
time agoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2023 at 2:10pm
7
Most recent comment from simonsitto999:THANK YOU.PROBLEM SOLVED
simonsitto999
Newsletter replacementClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2023 at 4:42pm
2
Most recent comment from PenciDesign Supporter:Hi,1. If you don't use the newsletter, you can disable/delete the Mailchimp plugin,2. Install the Patreon WordPress plugin here: https://wordpress.org/plugins/patreon-connect/, then add this wi ...
N4U
registrationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2023 at 7:26am
4
Most recent comment from PenciDesign Supporter:Hi @tomkim0823,Please send me your license code to [email protected]'ll check and help you activate the new site.PenciDesign,Best Regards.
kflai63
Social Share on Custom TypeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2023 at 5:14pm
6
Most recent comment from PenciDesign Supporter:Hi,Yes. It works perfectly.PenciDesign,Best Regards.
pinelopi
Facebook pixelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2023 at 2:04pm
6
Most recent comment from PenciDesign Supporter:Hi @shwetankshekhar011,Please send me the purchase code to [email protected]'ll check and help you via email.PenciDesign,Best Regards.
simonsitto999
pay writer gatewayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2023 at 12:00pm
6
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll add Patreon payment support in the future plugin update.PenciDesign,Best Regards.
simonsitto999
problem author page displayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2023 at 4:10pm
4
Most recent comment from PenciDesign Supporter:Hi,For this case, you can duplicate the Author list element and put it into the Elementor Grid.PenciDesign,Best Regards.
simonsitto999
Missing elements mobile headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2023 at 4:07pm
11
Most recent comment from PenciDesign Supporter:Hi,I understand your request. Our team will improve and add the user/login element for mobile in the next theme update.PenciDesign,Best Regards.
simonsitto999
Post Like PlacementClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2023 at 1:26pm
9
Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion. We'll check and improve this feature in future theme updates.Regards,PenciDesign.
pinelopi
mobile site is a messClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2023 at 8:50am
19
Most recent comment from PenciDesign Supporter:Hi,In general, while editing your content with the Elementor, you must put all the content in the same column (like the homepage I've edited). Please don't create a new section for the title ...
pinelopi
Blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2023 at 8:42am
11
Most recent comment from pinelopi:ok thanks!
pinelopi
Contact us pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2023 at 8:41am
3
Most recent comment from pinelopi:ok thanks!