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Public Tickets

worldsitepartners How to change your site to another demo style?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 10:28pm   5 Most recent comment from PenciDesign Supporter:Hi,Please go to Dashboard → Media → Library: delete all the unused image files on this page.Navigate to Pages → All Pages: check and delete the page you don't want to show at this screen.Re ... zeronawaftrx some website things to editClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 10:03pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-menu-hbg .menu li a {    font-family: var(--pchb-main-menu-font);}2. Navigate to Customize ... Jonathan error with updraft plus pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 9:51pm   2 Most recent comment from PenciDesign Supporter:Hi,Please deactivate the Penci Soledad Demo Importer plugin before backing up your site.Regards,PenciDesign. John Zic Search icon and Main Slider Navigation IconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 5:31pm   12 Most recent comment from John Zic:Hi, this issue is resolved. Updating the theme seems to have worked, though it took a while to show the correct icons. kafushedi delete the shopping cart iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 10:14am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → WooCommerce → General → turn on the "Hide Header Shopping Cart Icon" option.Regards,PenciDesign. Marina747 Rank Math ProClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 8:54am   2 Most recent comment from PenciDesign Supporter:Hi,Soledad theme. compatible with the RankMath plugin, so you installed it without any risk.Regards,PenciDesign. tssglobalresources Some IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 7:49am   10 Most recent comment from PenciDesign Supporter:Hi,This area comes from one of your installed plugins, the Soledad theme doesn't include this feature.Please check again.Regards,PenciDesign. pchhuaraca No me permite editarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 29, 2023 at 4:04am   5 Most recent comment from pchhuaraca:Thank you so much. Add Attachment Rameshwor Dahal Title Not showing with proper settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 10:25pm   2 Most recent comment from Rameshwor Dahal:Solved the post Used the following solution: https://pencidesign.ticksy.com//ticket/3346564/But doing so is also displaying page title soledad_home. I had to make it blank title for homepage LillaGreen Table of ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 6:46pm   5 Most recent comment from LillaGreen:Than you very much! Have a great evening :)  ahmedabdo1 Cannot load to customize siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 5:09pm   4 Most recent comment from PenciDesign Supporter:Hi,You can translate all the theme text by going to Appearance → Customize → Quick Text Translations.Regards,PenciDesign. laugher 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 3:46pm   8 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS → tun on the "Disable Delay Loading Icon Fonts" option.Clear all the site caches and then check again.Regards,PenciDe ... kafushedi Import Demo Data FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 3:37pm   8 Most recent comment from PenciDesign Supporter:Hi,The problem may be your hosting blocking the connection to our demo server, so you need to contact the hosting supporter about this issue.Regards,PenciDesign. aniquevn FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 2:09pm   3 Most recent comment from aniquevn:Thanks! bassili Invalid purchase codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 28, 2023 at 1:50pm   2 Most recent comment from PenciDesign Supporter:Hi,I've activated the license code for your site.Please check.Regards,PenciDesign.