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Public Tickets

Shirlyn Social Share Logos not showing upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2022 at 3:50am   2 Most recent comment from PenciDesign Supporter:Hi,This element was managed by the Happy Addons Elements plugin, so please contact the author of this plugin about this problem here: https://wordpress.org/support/plugin/happy-elementor-addons/Our te ... masayedf Earning EffectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2022 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi, About the pagespeed optimization, please take the time to read our detailed document here: https://soledad.pencidesign.net/soledad-document/#speed-optimization In general, you should use the cache ... rackdc SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 4, 2022 at 12:53am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check it.Regards,PenciDesign. tatawbcn Q&AClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2022 at 11:24am   2 Most recent comment from PenciDesign Supporter:Hi,You can add the Q&A features by installing the AnsPress plugin here: https://wordpress.org/plugins/anspress-question-answer/Regards,PenciDesign. a5d8g2j4l6 Center align the Primary MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 3, 2022 at 9:38am   5 Most recent comment from polorush:ok thx Marina747 Star rating on recipesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 11:28pm   4 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci Recipe doesn't allow you make change the star size & color.Regards,PenciDesign. vanessa_ball Latest Posts on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 2:59pm   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Posts Layouts:> Standard & Classic: Hide Comment Count,> Other Layouts: Hide Comment Count on Mixed & Overlay PostsRegards,PenciDesign. Thanhdattt Images size generateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 2:39pm   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can turn it off by going to Appearance > Customize > General > Manage Image Sizes.Regards,PenciDesign. Udbye7120 Fix topbar on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 2:15pm   5 Most recent comment from Udbye7120:Thanks a lot 👍😊 akalopi Elementor giving errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 11:26am   6 Most recent comment from akalopi:Thank you for all your hard work, we really appreciate it! Your the best and keep making awesome themes. Matthew T Joseph Social IconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 2:17am   7 Most recent comment from Matthew T Joseph:Ok understood. Timothy latest updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 2, 2022 at 12:12am   2 Most recent comment from PenciDesign Supporter:Hi,1. About this issue, please read the document on this link to understand how to fix it: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/2. Al ... [email protected] Can't revoke licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2022 at 5:54pm   8 Most recent comment from PenciDesign Supporter:Hi @Sirajul786,Please create a new ticket with your license information, I'll check and help you revoke it.Regards,PenciDesign. saleemmanzoor Where to Change Desktop Side MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2022 at 1:52pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Vertical Navigation & Hamburger Menu > General: change the side menu on this section.Regards,PenciDesign. themensguide Ad Inserter Plugin Throwing ErrorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 1, 2022 at 1:32am   3 Most recent comment from themensguide:Thank you. As you stated, that error was a result of the plugin. The support team at that end was able to resolve. Appreciate you guys