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Public Tickets

riitawang Unhappy with productClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2022 at 6:50am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please send more detail about your problem, I'll try to help you config it correctly,2. If you want to make a refund, please follow this link: https://themeforest.net/refund_requests/newReg ... laugher menu problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2022 at 12:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width:961px) and (max-width:1169px) {    #navigation ul.menu > li, #navig ... Benedicte ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2022 at 4:02pm   5 Most recent comment from PenciDesign Supporter:Hi,This error is irrelevant to the Soledad theme, so I can't fix it via the WordPress dashboard.You should contact the hosting supporter to get an efficient solution because this error comes from ... tintveld Sidebar disappeared after updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2022 at 3:03pm   10 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad uses the Envato Market plugin for theme updating.There is no way to config this plugin to auto update all theme files, you need to click the update button to start th ... tinatvu Vu How do I change the URL for an existing postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2022 at 12:13am   2 Most recent comment from PenciDesign Supporter:Hi,Please read the document here to understand how to change the post/page URL.Regards,PenciDesign. tinatvu Vu how to customize the Subscribe my Newsletter for new blog posts, tips & new photos. Let's stay updated! barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2022 at 5:23pm   6 Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found any custom content here. Please go to this link: https://www.tytntvietnamesemagazine.com/wp-admin/admin.php?page=mailchimp-for-wp-forms&view=edit- ... tara70 Transfer licence from staging site to live siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2022 at 3:10pm   5 Most recent comment from tara70:Thank you very very much it's working now. I really appreciate your help !Best,Tara Shahzad Sadiq Featured Image CaptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2022 at 3:08pm   5 Most recent comment from Shahzad Sadiq:It worked - Thank you very much! Larice-One Scroll banner adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2022 at 1:54pm   14 Most recent comment from Larice-One:Revolved thank you Shahzad Sadiq Author Box DisappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2022 at 6:37am   6 Most recent comment from Thang Nguyen:Dear!Amazing, it worked. I did it.Thank you so much. birgittab Print layout - change text on buttons on topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2022 at 12:03am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me the URL that contains these buttons.Regards,PenciDesign. nitaadrian PageSpeedInsights: avoid an excessive DOM sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2022 at 7:05pm   3 Most recent comment from nitaadrian:Wow, thank you very much. I didn't expect such a fast reply! huangrui Enquiry on functionalityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2022 at 1:59pm   3 Most recent comment from huangrui:ok, thank you.  I will build a new website recently and install soledad. By then, please help me, thank you, this information does not need to reply. kindratsergij60 Dark mode in mobile navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2022 at 1:49pm   6 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Header Builder > click "Edit with Penci Header Builder" on the current layout, navigate to Tablet/Phone > Mobile Sidebar, then change this background like the screenshot be ... birgittab Print layout - advertiseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2022 at 1:44pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support adding custom ads to the print layout.We'll consider adding this feature in the future theme update.Regards,PenciDesign.