Public Tickets
Ioakim
website styling is goneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2022 at 3:13pm
6
Most recent comment from PenciDesign Supporter:Hi,Yes. The backup file from Updraft can help you restore the theme style.Regards,PenciDesign.
Sérgio Sant\'Ana Junior
Disable function in postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2022 at 9:56am
3
Most recent comment from Sérgio Sant\'Ana Junior:Resolve
hennahubindia
how to remove thisClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2022 at 7:42am
7
Most recent comment from hennahubindia:all problem solvedthank you so much
Diletta
Popular posts as auto-scroll slider?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2022 at 7:20am
3
Most recent comment from Diletta:Thanks, I solved it by deleting the popular posts from the homepage and reactivating the slider connected to the most significant category.
Christopher S Nobles
License is not working on domain. license is registered on the temp domain i used as a staging siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2022 at 3:09am
3
Most recent comment from Christopher S Nobles:Thank you so muchits good
abdelhamidbenaissa
Site speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2022 at 1:27am
4
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Sérgio Sant\'Ana Junior
LicenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2022 at 3:39pm
3
Most recent comment from Sérgio Sant\'Ana Junior:Thanks, resolved
Marina747
Google Analiitics codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2022 at 3:20pm
23
Most recent comment from PenciDesign Supporter:Hi,You can place the analytics code below/above the current code without any risk.Regards,PenciDesign.
annamou
Translate penci sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2022 at 9:12am
8
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you config these settings.Regards,PenciDesign.
mlagonissi
main menu letteringClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2022 at 1:32am
2
Most recent comment from PenciDesign Supporter:Hi,Please edit your header layout with the Penci Header Builder, select the Menu element then change the "Sub Menu Items Color" option field.Regards,PenciDesign.
nguyenhongtho
Support soledad activation error checkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2022 at 3:18pm
2
Most recent comment from PenciDesign Supporter:Hi,This license key "2c00b476-0765-45a7-ac12-bfe20feb081a" has been registered for the domain: https://asimsoul.com. Please buy a new licenseRegards,PenciDesign.
Software2009
How to import a new DemoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2022 at 7:51am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Import Demo Data: click the "Uninstall" button on the top of this page.Regards,PenciDesign.
antenorilucia
Structured Data problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2022 at 2:23pm
7
Most recent comment from antenorilucia:Hi,maybe it was a momentary problem, thank you for everythingregardsLucia
Kashif
Color Switcher not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2022 at 11:10am
11
Most recent comment from PenciDesign Supporter:Hi,The color option field only displays the attributes you've set as the color field before.Please go to Products > Attributes: click "Edit" on the attributes you want to show as color, and sele ...
alfraser12
Image Size on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2022 at 10:05am
2
Most recent comment from PenciDesign Supporter:Hi,Can you send me more screenshots or a screen recorder about this issue?Regards,PenciDesign.