Public Tickets
camosher Mosher
hover text in GDRPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 12, 2022 at 1:11am
4
Most recent comment from PenciDesign Supporter:Hi,The green color from the Elementor KIT settings. You can change it by following the document here: https://elementor.com/help/how-to-use-site-kits/Regards,PenciDesign.
Malisha Mendis
Sidebar IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2022 at 4:08pm
10
Most recent comment from PenciDesign Supporter:Hi,About the meta description tag, please install the RankMath plugin then follow the document here: https://rankmath.com/kb/titles-and-meta/Regards,PenciDesign.
dudeey
shortcodesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2022 at 1:03pm
7
Most recent comment from dudeey:Thank you very much. The problem was solved.
tanin
home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2022 at 12:18pm
3
Most recent comment from PenciDesign Supporter:Hi,Your homepage was built with the Customizer settings, so there is no page found in the Pages section.Please follow the document on this link to create a page layout with the Elementor: https://sole ...
masuccijr
Icons not showing in Pencil Blocks Menu when AJAX EnableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2022 at 8:27am
5
Most recent comment from masuccijr:Thank you,Now it works.
Rebbi
minor issues / sidebar and sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2022 at 7:28am
9
Most recent comment from Rebbi:Thank you! :)
Zebibron
Typography on Admin pages and postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2022 at 5:23pm
2
Most recent comment from PenciDesign Supporter:Hi,All the customizer settings apply to the front-end only.Following your request, please install the MW Font Changer plugin here: https://wordpress.org/plugins/search/admin+font/Regards,PenciDesign.
tanin
Active ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2022 at 3:18pm
6
Most recent comment from tanin:thank you
mlagonissi
elementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2022 at 1:51pm
7
Most recent comment from PenciDesign Supporter:Hi,I've replied to your question on another ticket.Please check,Regards,PenciDesign.
Paxos Magazine
Header Builde problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2022 at 1:48pm
15
Most recent comment from PenciDesign Supporter:Hi,The problem is because the W3 Total Cache has forced WordPress to load content from the cache of admin, so some feature can't loading properly.Regards,PenciDesign.
kamranhere
Logo and main menu not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2022 at 2:39pm
13
Most recent comment from kamranhere:Got it. Thank you anyways, you guys are awesome and the support is very well timed as well. Will make sure to buy soledad for other websites as well.
mrxjb
penci login/register popupClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2022 at 4:34am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support adding the custom field to the login form.We'll consider adding more options in the future theme update.Regards,PenciDesign.
Poulain
Pas de bouton mise a jour pour ma version SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2022 at 4:50pm
4
Most recent comment from PenciDesign Supporter:Hi,About the theme update, please read our document detail on the link below:How to Update A Premium WordPress Theme to Latest Version?Regards,PenciDesign.
mlagonissi
HOMEPAGE SMARTPHONE +Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2022 at 4:49pm
4
Most recent comment from PenciDesign Supporter:Hi,About this problem, please clear all the Critical CSS cache, site cache, and your browser cache then check again.Regards,PenciDesign.
kamranhere
Rounded CornersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2022 at 4:40pm
23
Most recent comment from kamranhere:Thank you.