Public Tickets
mlagonissi
PUBLIC THANKSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2022 at 10:30am
2
Most recent comment from PenciDesign Supporter:Hi,Thank you very much for your kind words.At PenciDesign, we're trying to reply to our buyers as quickly as possible.Have a good dayRegards,PenciDesign.
racazoi
Sidebar Widget Title Heading ChangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2022 at 10:29am
2
Most recent comment from PenciDesign Supporter:Hi,Please install the Code Snippet plugin, then create a new snippet with the following content;
function racazoi_filter_widget_title_tag( $params ) {
$params[0]['before_title'] = � ...
La-Ness Albert
Penci Recipe RatingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2022 at 10:24am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Penci Recipe doesn't support showing the star rating for a visitor.We'll consider adding this feature in the future theme update.Regards,PenciDesign.
antenorilucia
problems with videosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2022 at 8:24am
3
Most recent comment from antenorilucia:Thanks a lot! Now it's ok
justin035
How to add or remove article on the home sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2022 at 8:01am
6
Most recent comment from PenciDesign Supporter:Hi,Please send me a page URL related to your question.Regards,PenciDesign.
thebdbrad
I am confused about some featuresClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 3:40pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please send me more information about your question (screenshot, ...),2. If you don't know how to customize the menu, please read the document on this link: https://www.wpbeginner.com/begin ...
laugher
load timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 3:27pm
2
Most recent comment from PenciDesign Supporter:Hi,If you want to make your site loading faster, please follow the Soledad pagespeed optimization on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
dick1234
Bug in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 11:35am
3
Most recent comment from dick1234:please wat h the video explaing the issue
nopedn
Issues with updating required pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 9:18am
11
Most recent comment from PenciDesign Supporter:Hi,Maybe this is a permission issue.You should create a new topic at the VirutalMin support portal, here is some related topic:https://archive.virtualmin.com/node/22219https://archive.virtualmin.com/n ...
walterwen008
disable the permalink of the AuthorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 3:25am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
a.url.fn.n,.author-content a { pointer-events: none;}Regards,PenciDesign.
bobradcliff
Page Width Too Small Mobile LandscapeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2022 at 2:46am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media screen and (orientation:landscape) and (max-device-width: 767px) {
.container, .cont ...
La-Ness Albert
How change recipe card image for Pins on PinterestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 5:44pm
2
Most recent comment from PenciDesign Supporter:Hi,The Pinterest share button will get the image size & URL of the featured image, so if you want to change to portrait format, you need to change the featured image size by going to Appearance → Cu ...
Z Index Solutions
Multiple time display category and tag nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 5:05pm
4
Most recent comment from PenciDesign Supporter:Hi,As I've written in the previous reply, you shouldn't use a pre-defined custom taxonomy of WordPress, it will conflict with some plugins and posts like your site.Please register new custom ...
Ronald
Font-size in Gutenberg while writingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 6:27am
15
Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Install & activate the Admin CSS MU plugin here: https://wordpress.org/plugins/admin-css-mu/,2. Go to Appearance → Admin CSS MU: copy & paste the following CSS code ...
redonthehd1
Accidental deletion of demo about us pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2022 at 1:22am
2
Most recent comment from PenciDesign Supporter:Hi,You can import the about page only by using the Penci Block on Elementor, please view the document detail by following this link: https://soledad.pencidesign.net/soledad-document/#soledad_cloudRega ...