Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

quang10588 Quang Pham PageSpeed Insights decrease on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2022 at 1:23am   7 Most recent comment from quang10588 Quang Pham:Thank you for your support Adri Alvarado Portfolio section using ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2022 at 1:06am   7 Most recent comment from PenciDesign Supporter:Hi,Here is your purchase code:a4d30762-9b0c-45c8-83cb-0b39044d347bPlease use it to register on your site.Regards,PenciDesign. ziedan Styling issues in RTLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2022 at 12:31pm   4 Most recent comment from PenciDesign Supporter:Hi,You can add the spacing to the search icon or any header elements by editing the header with Penci Header Builder. You can read the document here: https://soledad.pencidesign.net/soledad-document/# ... abajillianrecipes Mobile IndexClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2022 at 6:53am   4 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing the Recipe Index in 1 row like the desktop version on mobile. We'll consider adding this feature in the future theme ... abajillianrecipes Unable to remove "Soledad Title"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2022 at 1:19am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: turn on the  Disable Logo on Vertical Mobile Nav option. or simply replace the logo there to your logo imag ... PowerAppGr Boarder Radius of Featured Posts ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2022 at 3:06pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General Settings: edit the value at Custom Border Radius for Featured Images.Regards,PenciDesign. leoyipenvato mouse hover slider stop playingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2022 at 6:58am   3 Most recent comment from leoyipenvato:well noted, thank you. Paxos Magazine Remove iconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2022 at 1:56am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to your dashboard → User → Profile: delete all the information you want to remove here.Regards,PenciDesign. relicpelican featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2022 at 4:41pm   3 Most recent comment from relicpelican:Excellent. Thank you! dovespring Home Page And Footer Setup AssistanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2022 at 9:11am   8 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width: 1170px) and (max-width: 1440px) {    .container {         ... rahulihpl Canonical URL on AMP pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2022 at 8:45am   8 Most recent comment from PenciDesign Supporter:Hi,I've modified the plugin file & will address this issue in the future plugin update.Regards,PenciDesign. MarekKrzeminski WPML translationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2022 at 2:32am   11 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information. I'll check all theme files then update the wpml.config file soon.Regards,PenciDesign. irfand13 Social Media and other Icon Didnt ShowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2022 at 1:49am   3 Most recent comment from irfand13:I already fix thatits have problem with www.mangunyah.comwhen i force to mangunyah.comit fixedthank you Kohey S After editing the shortcode, the layout collapsed. I want to bring the lower red circle to the red circle in the image with a short code.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 18, 2022 at 9:24am   3 Most recent comment from Kohey S:thank you! comzept Child Theme and correct file path for copied files from parentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2022 at 6:39pm   38 Most recent comment from comzept:Hi,now everything works as expected. All necessary files were copied to the child(s) and now it should be update-safe.Thank you again and kind regardsTom