Public Tickets
idovo
Modern Tech post template problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 2:38am
3
Most recent comment from idovo:Excellent! Thank you.
dorkaholics
Website Timing OutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2022 at 1:36am
6
Most recent comment from PenciDesign Supporter:Hi @dorkaholics,Please create a new private ticket with your WordPress admin account. I'll check and send you a quick solution.
Regards,PenciDesign.
Lars
Force page margin on desktop (or at all)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 4:29pm
7
Most recent comment from Lars:Thanks, yes it was a caching problem - adding a query string ie ?asdf=asdf to the URL fixed it and made the margin appeared.Many thanks for excellent support.
yinsin
Mega Menu appear double categoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 4:24pm
2
Most recent comment from PenciDesign Supporter:Hi,1. The content of the mega menu display is based on the Penci Block or child category of the main menu item. You can read the document here: https://soledad.pencidesign.net/soledad-document/#menu2. ...
MagicArt2016
I have a questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 12:22pm
2
Most recent comment from PenciDesign Supporter:Hi,This is a Penci Big Grid element, you can modify the category by editing the homepage with the Elementor page builder, then modify the Query Based Posts settings like the screenshot below:You can t ...
tim-nieuwpoort
Please help try to loginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 10:41am
12
Most recent comment from tim-nieuwpoort:Ok, I will. Thanks for your help
robynood1973 yZHLSI
you don't see images saved in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 7:58am
12
Most recent comment from PenciDesign Supporter:Hi,I've activated the license on your site.Please check.Regards,PenciDesign.
peisfilm
PHP VersionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 7:28am
3
Most recent comment from peisfilm:Hello,Thank you.
jijiart
blog post discription wordsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 5:41am
3
Most recent comment from jijiart:OK! Thank you so much!!
jijiart
How to set meta descriptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 5:11am
8
Most recent comment from jijiart:Ok Thanks!!!
Lella
Header on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 12:34am
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 960px) and (min-width: 768px) { body #navigation .menu { ...
shutterbulky
customized them not updated properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 17, 2022 at 12:09am
9
Most recent comment from PenciDesign Supporter:Hi,You should keep disabling the Ezoic Optimization and follow Soledad Page Speed optimization here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
tim-nieuwpoort
Pin buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2022 at 10:45am
9
Most recent comment from PenciDesign Supporter:Hi,This featured still in the development list and is not available in this update.Regards,PenciDesign.
cdaubren
Mobile Menu Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2022 at 9:54am
5
Most recent comment from cdaubren:Works now, thanks!
moonlightmuse
Countdown widget not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 16, 2022 at 8:57am
4
Most recent comment from moonlightmuse:Ah now it is suddenly working again! Resolved without any reason. Please note this glitch to iron out in new updates? Thanks so much! Love this theme and support! :)Have a great day! Rae