Public Tickets
ptdu
Issues with the layout and loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 2:09pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem because your site still load CSS from the cache, so some element does not display correctly.Please clear all the WordPress cache, server cache, Cloudflare cache then check again.Regards ...
Nello270
Bold category nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 12:48pm
3
Most recent comment from Nello270:That worked thank you :)
kerawelt Schlomoh
Post templatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 6:33am
10
Most recent comment from kerawelt Schlomoh:Many many thanks ! Soledad rocks !The beat gets even better !
ceokingsoft
Error with new version of WordpressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 2:14am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please send me your site login credential in a PRIVATE reply. I need to log in, check your site settings & help you fix it.Regards,PenciDesign.
stbhe01
Elementor not loading with ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 12:31am
2
Most recent comment from stbhe01:Found the solutionWas running older version of Theme, did not realize because I did not see an update for version within Wordpress Dashboard. Had to download current version off envato and upload ma ...
Nello270
Container size in laptop viewsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 9:43pm
3
Most recent comment from Nello270:Worked perfectly, thank you :)
Paxos Magazine
Table of contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 6:32pm
12
Most recent comment from Paxos Magazine:thank you very much as always super helpful
kt811022
Feature Box Image Not ShowingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 5:03pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to your site dashboard → Settings → Media: setup the media size to WordPress default value like the screenshot below:2. There is no way to force WordPress to stop generating image ...
RudyMore
Posts number in the GridClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 4:54pm
3
Most recent comment from RudyMore:Hi,Thank you for your response.Regards
Paxos Magazine
GDPRClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 4:09pm
5
Most recent comment from Paxos Magazine:thanks i really like this plugin i would like to not change it and figure out how to solve this problem
PowerAppGr
Sticky Big PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 2:59pm
2
Most recent comment from PenciDesign Supporter:Hi,You can include the sticky posts on Penci Big Grid or another element by turning off the Ignore Sticky Posts like the screenshot below:Regards,PenciDesign.
Ozan B.
Fancy header problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 12:55pm
2
Most recent comment from Ozan B.:Opps my bad, they are same, the white area on the elementor misleaded me. Thanks.
nguoitichluy
HEADER PROBLEMClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 11:06am
13
Most recent comment from PenciDesign Supporter:Hi,
I've turned off the header notice by adding this code to the theme functions.php file:
ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
Ple ...
ajrenk
Post to External LinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 3:18am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature, but you can try to use the Redirection plugin here: https://wordpress.org/plugins/redirection/. This plugin will hel ...
andrewsgibson
web pages flicker when scrollingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
12
Most recent comment from PenciDesign Supporter:Hi,I've checked your site and disabled the Image Compression on the SiteGround Optimizer plugin, now the image has been resized & display properly.Please check.Regards,PenciDesign.