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Public Tickets

shawn davis Soledad Theme that I purchased is not compatible with the new version of elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2022 at 3:04pm   6 Most recent comment from PenciDesign Supporter:Hi @CR,Please go to this link: https://themeforest.net/user/pencidesign, log in with your Envato account then fill out your information in the "Email PenciDesign" area.Regards,PenciDesign. igallardoeptv AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 23, 2022 at 8:19am   6 Most recent comment from PenciDesign Supporter:Hi, 1. If your site has an issue with the speed optimization, please send me your WordPress admin account in a PRIVATE reply, I'll log in & help you config it correctly, 2. Please understand: AMP ... Noyer77creux Mobile version not optimizedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2022 at 9:16am   7 Most recent comment from Noyer77creux:Hi,Thank you, I'll go through that then.Kind regardsBrice PAV2018 header builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 22, 2022 at 8:41am   5 Most recent comment from PAV2018:Yes, now it's ok.thanks guyrotty static home page - installed demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 21, 2022 at 3:39pm   19 Most recent comment from guyrotty:Please close my question. The problem should be somewhere in my Wordpress environment.I have two localhosts wordpress environments. Say some experimental and another one pre-production. Citylight dem ... vanessa_ball Force headers to be CAPS on POSTSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2022 at 3:50pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .post-entry h1,.post-entry h2,.post-entry h3,.post-entry h4,.post-entry h5,.post-entry h6 {    text-t ... wistellgroup but cannot, please revoke the licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2022 at 8:28am   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked your license code, please register it on the new domain.Regards,PenciDesign. racazoi Header Builder Does not WorkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2022 at 5:29am   8 Most recent comment from racazoi:Hi,Thank you for your time. kables69 Header Builder not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2022 at 8:14pm   7 Most recent comment from kables69:Yes everything seems to be working now. Thank you for the quick response! angemman GDPR PolicyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2022 at 6:41pm   2 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support opt-out in the cookie policy at GDPR. Please use this feature with the extra plugins (Complianz, Cookies Yes, ...).Regards,PenciDesign. angemman FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2022 at 2:03pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → GDPR Policy: turn on the "Remove all default google fonts - load default fonts from located hosting" option.Regards,PenciDesign. nopedn Issues with menus in headersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2022 at 4:48am   16 Most recent comment from nopedn:Awesome. thanks!this can be closed now, have a good day! camosher Mosher food blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2022 at 12:17am   3 Most recent comment from camosher Mosher:Thank you.The support has always been helpful.    Dani Penci Product Brands sort by CountClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2022 at 2:31am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support sorting the brands by post count, We'll consider adding this option in the future theme update.Regards,PenciDesign. discussingfilm HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2022 at 12:01pm   3 Most recent comment from discussingfilm:Thank you!