Public Tickets
johnarain1
Website not looking the same in Chrome vs BraveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2022 at 1:47am
2
Most recent comment from PenciDesign Supporter:Hi,This is a problem with the site cache plugin. Please check your site in the incognito/private mode on all browsers again.Regards,PenciDesign.
masih143
How To Add Captions for feature Images in home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2022 at 11:40am
10
Most recent comment from masih143:Hello, the theme just has the option to enable the caption in the single post feature image but if you want to add it on the home page there is no option you have to add it manually for example I adde ...
dillonwalsh
Move Tags Below Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2022 at 12:33am
3
Most recent comment from dillonwalsh:Thank you so much!!
halfwayhandy
installing child themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 6:03pm
5
Most recent comment from halfwayhandy:oh yay! thank you! that fixed it! and I learned something! thanks!
MarekKrzeminski
Speed/Load optimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 3:14pm
10
Most recent comment from PenciDesign Supporter:Hi,There is nothing secret, please read the document detail carefully here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign.
leoyipenvato
paragraphs cannot vertical align middleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 1:00pm
3
Most recent comment from leoyipenvato:it works perfectly, thank you so much.
leoyipenvato
navigation widget in footer builderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 8:42am
4
Most recent comment from leoyipenvato:it works, thank you.
wedchat
show video as galleryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 6:01am
13
Most recent comment from PenciDesign Supporter:Hi,No. You should overwrite it on the parent theme.Regards,PenciDesign.
halfwayhandy
installing child themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 5:57am
4
Most recent comment from PenciDesign Supporter:Hi,I've replied to your other ticket.Please check.Regards,PenciDesign.
leoyipenvato
disable left and right blank space on screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 3:22am
9
Most recent comment from leoyipenvato:Thank you for your effort, you may close the conversation.
Steen010
my theme is blockedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 3:36pm
10
Most recent comment from PenciDesign Supporter:Hi @tanvi_vir,Please create a new private ticket with your login information, I'll check & help you activate it.Regards,PenciDesign.
censinger
Penci SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 4:36am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a screenshot of this issue. I'll check and try to help you fix it.Regards,PenciDesign.
Paxos Magazine
UpBarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 4:32am
2
Most recent comment from PenciDesign Supporter:Hi,This button working properly on my device. Please clear the mobile browser cache then check again.Regards,PenciDesign.
afoukis
Set specific number of wordsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2022 at 7:15pm
10
Most recent comment from PenciDesign Supporter:Hi,1. Please view the screenshot, the tab Style locate on the Elementor element settings:2. In case you want to disable all the uppercase of the submit buttons, please go to Appearance → Customize � ...
RudyMore
Video controls inactiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2022 at 5:44pm
10
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll add more customized options for the single post in the future theme update.Regards,PenciDesign.