Public Tickets
kables69
Header Builder not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 8:14pm
7
Most recent comment from kables69:Yes everything seems to be working now. Thank you for the quick response!
angemman
GDPR PolicyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 6:41pm
2
Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad doesn't support opt-out in the cookie policy at GDPR. Please use this feature with the extra plugins (Complianz, Cookies Yes, ...).Regards,PenciDesign.
angemman
FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 2:03pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → GDPR Policy: turn on the "Remove all default google fonts - load default fonts from located hosting" option.Regards,PenciDesign.
nopedn
Issues with menus in headersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 4:48am
16
Most recent comment from nopedn:Awesome. thanks!this can be closed now, have a good day!
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2022 at 12:17am
3
Most recent comment from camosher Mosher:Thank you.The support has always been helpful.
Dani
Penci Product Brands sort by CountClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2022 at 2:31am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support sorting the brands by post count, We'll consider adding this option in the future theme update.Regards,PenciDesign.
discussingfilm
HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 12:01pm
3
Most recent comment from discussingfilm:Thank you!
FoggmartService
Regarding AMP issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 10:17am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customizer AMP → Penci AMP → Header → Add Custom Code Inside Tag: add the following code
Then clear all the site cache & wait for Google to index your site conte ...
Kroshan
Changes made in Homepage with Elementor not reflectingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 4:45am
3
Most recent comment from Kroshan:May be cache plugin was creating issue, i am able to update now. Thanks for your support.
Paxos Magazine
Bekup Error Please helpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2022 at 12:27am
3
Most recent comment from PenciDesign Supporter:Hi,About the backup/restore issue, you should contact Siteground support to get an efficient solution. I can only help you resolve all problems with the Soledad theme.Regards,PenciDesign.
tim-nieuwpoort
Search bar headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 3:33pm
38
Most recent comment from PenciDesign Supporter:Hi,Please consider using the Header Builder, this feature will fit your requestion.Regards,PenciDesign.
camosher Mosher
food blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 3:24pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-psub-title { font-style: italic;}Regards,PenciDesign.
mikkijack
Default FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 4:47am
7
Most recent comment from PenciDesign Supporter:Hi,Yes. This is a trick to get the Customizer working again. Just revoked the license and then re-activated it again.Regards,PenciDesign.
mikkijack
Customizer errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 4:46am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Activate Theme: enter the purchase code here.Regards,PenciDesign.
angelabvasquez
variations appearing more than onceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2022 at 12:52am
11
Most recent comment from PenciDesign Supporter:Hi,Soledad already included the Wishlist button, you don't need to install any plugin that has this feature. If the option doesn't work, this means the wishlist button on your screenshot doe ...