Public Tickets
er91ik
Last UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2022 at 3:00am
2
Most recent comment from PenciDesign Supporter:Hi,You've assigned the single page as your homepage, so there is no option to add the Last Update time for it.Regards,PenciDesign.
freshde
Mobile View Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2022 at 2:43am
8
Most recent comment from freshde:Thank you
jijiart
Change menu logo imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2022 at 2:34am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Vertical Mobile Navigation: change this logo at Logo for Vertical Mobile Nav option field.Regards,PenciDesign.
hangbbud
hhhClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 27, 2022 at 2:32am
2
Most recent comment from PenciDesign Supporter:Hi,Here is a shop page URL: https://tuonglaichocon.com/shop/Please change it on the menu & another place you've used on your site.Regards,PenciDesign.
serial-buddha
Licencing for stagingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2022 at 7:43pm
3
Most recent comment from serial-buddha:OK, it is too late now for the sites (there are 2), as the licences have been bought already. But good to know for the future. Thank you . Best regards, Matthias
jskow0918
Update caused image errorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2022 at 5:50pm
2
Most recent comment from PenciDesign Supporter:Hi,Soledad already included the lazyload image feature, so please disable it on the SiteGround Optimizer plugin.Regards,PenciDesign.
jijiart
Transfer purchase codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2022 at 8:22am
3
Most recent comment from jijiart:Thank you so much!
jijiart
Install this themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2022 at 8:07am
3
Most recent comment from jijiart:I will do this! Thanks alot!
BryonC
Header missing on post pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2022 at 5:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please temporarily disable the maintenance mode or send me a WordPress admin account in a private reply. I'll check your site issue.Regards,PenciDesign.
luishuarco
Menu buildClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 26, 2022 at 2:17am
2
Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Create sub-menu content by going to dashboard → Penci Block → Add new: add a custom sub-menu content by using Elementor/WPBakery Page Builder.2. Navigate to Appeara ...
Stinna
Webpage errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 25, 2022 at 9:31pm
5
Most recent comment from FWD2016:Thanks for the reply.Here is more information to forward to the theme developers & management:Ever since I purchased the theme in 2017, the only notice that appeared in the Admin area of WordPress is ...
MattMadsen
Child ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 25, 2022 at 7:13pm
13
Most recent comment from MattMadsen:Im sorry. Thanks
BerserkSmiley
Instagram connectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 25, 2022 at 6:29pm
5
Most recent comment from PenciDesign Supporter:Hi @Mini,Please create a new private ticket with your WordPress admin account. I need to check it on the site dashboard.Regards,PenciDesign.
nwnuyhs
WhyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 25, 2022 at 4:01pm
1
Most recent comment from nwnuyhs:plesse delete this ticket ，thank you
auliP
UploadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 25, 2022 at 12:59pm
3
Most recent comment from auliP:Thank you so much PenciDesign! Best,Auli