Public Tickets
Dukehuynh
How to fix the logo on the nevigation menu on the phone?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 11:23am
3
Most recent comment from Dukehuynh:Hi,Thank you for your quick support. I did it.Best Regards,
La-Ness Albert
Demo About Page Quote SectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 10:40am
11
Most recent comment from La-Ness Albert:Perfect, I used the shortcode you sent me from the demo and now it works in the Text Editor!Many thanks :)
huynen
LCP issue with our blogClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 6, 2022 at 7:18am
5
Most recent comment from huynen:Hi, thank you, I missed your reply, so apologies for the late response. I unchecked all 'disable' items as you mentioned and it improved! Thanks!
martinneto
Problem with Soledad TravelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 6:43pm
2
Most recent comment from PenciDesign Supporter:Hi,Please install all required & recommend plugins by going to Appearance → Install Plugins.In this case, the layout doesn't display properly because you've not installed the Elementor pag ...
nwnuyhs
I have download the update 8.0.9 package,but the vison is still 8.0.8Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 4:19pm
2
Most recent comment from PenciDesign Supporter:Hi,Yes. This is a mistake from my end and we've already fixed it.You can use the current download without any issue.Regards,PenciDesign.
tim-nieuwpoort
Caching database optionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 2:19pm
3
Most recent comment from tim-nieuwpoort:Hi,Thanks.I did, but they referred me to you ;)
shirleydt
homepage speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 2:04pm
3
Most recent comment from shirleydt:hi there, thank you. the hosting company bigscoots appear to have an outage last night. Thanks again for checking this out. Best RegardsShirley
omisist
Inline Related posts layout issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 1:13pm
3
Most recent comment from omisist:Hi,thank you for your suggestion, but we'd like to have it floating. Without the float option it takes the entire row. We'd like to have it boxed, on the side. I think that some sort of che ...
La-Ness Albert
How to install theme update properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 11:57am
3
Most recent comment from La-Ness Albert:Wonderful it worked!
omisist
Imported demo broke existing images linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 11:28am
5
Most recent comment from omisist:Thank you i disabled site ground optimizer lazy load and eveything works fine now
Larice-One
Featured image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 9:22am
2
Most recent comment from PenciDesign Supporter:Hi,If you want to check how Google really sees your web, you only need to disable the Javascript. You should understand: the website can run without JS but can't run without CSS code.Regards,Penc ...
Ronald
Increase items in .Soledad List Banner widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 2:20am
4
Most recent comment from PenciDesign Supporter:Hi @jut11b,Please create a new ticket with your site URL.I'll check and send you a custom CSS code.Regards,PenciDesign.
larahubner1
WidgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 2:13am
2
Most recent comment from PenciDesign Supporter:Hi,
Your site has some issues with the WP-JSON, so the new Widget UI can't load properly. Please install the Classic Widgets plugin then try to load the Widgets page again.
You can find more info ...
CoolGerry
Price of product not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 5, 2022 at 12:06am
3
Most recent comment from CoolGerry:Thank you!
mmmarqo
Little issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 3, 2022 at 6:14pm
18
Most recent comment from mmmarqo:Great job! Now it works correctly.. Thank you! :)-M