Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

KylieAlla increase the width of bodyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2020 at 1:46pm   4 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to do that: @media only screen and (min-width: 1170px){ body.single .container.penci_sidebar, body.page-template-default .container-single-p ... AlejandraUndurraga InstallationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2020 at 2:34am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.By default, all the content of those posts/pages will move to Soledad without any issue.But, for all the pages you've used elements from Simplemag theme, you nee ... AlejandraUndurraga Soledad Shortcodes accordionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 4:43pm   3 Most recent comment from AlejandraUndurraga:Thanks!! fabaff themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 3:17pm   6 Most recent comment from fabaff:Many thanks!Br/Fabio sagyaron Images copyrightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 3:04am   2 Most recent comment from PenciDesign:Hi,Yes, you can. It's free images.Best Regards,PenciDesign Lucianacruzeiro SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi,1/ That's sticky sidebar - it's sticky when you scroll down or scroll up. If you don't want to use sticky sidebar, you can disable it via Customize > General > General Settings > and ... traceygene Mobile menu does not work on phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 2:34am   12 Most recent comment from PenciDesign:Hi,I just un-check on "Caching for Mobile" and clear all the cache then check it again on mobile.Best Regards,PenciDesign petyadesign Theme moveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 2:33am   4 Most recent comment from PenciDesign:Hi,Can you make your site live and show me the URL has this issue? Why portfolio doesn't load here?Best Regards,PenciDesign vaninasimon Mailchimp sign-up formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 3:46pm   6 Most recent comment from PenciDesign:Hi,Because WordPress provide an attachment page for attachments - include images.You can go to Dashboard > Media > click on any image to see detail > you can see "View attachment page" - by default, t ... nsaurin Header Slogan TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 3:17pm   12 Most recent comment from nsaurin:Hi,It would be really nice to be able to remove the H2 from the slogan from the template settings interface. Because after an SEO audit of my site, the agency I worked with told me that it was not a g ... Lucas Wang Version updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 5:13am   2 Most recent comment from PenciDesign:Hi,You can check updates changelog here to know what's current latest version.And check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/15633/Best Regards,Penci ... M_Chen Soledad Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 3:05am   2 Most recent comment from PenciDesign:Hi,I can see Instagram still working from my-end.So, I think the Instagram API just go down in a bit of time, it makes your Instagram stopped to works. Just try delete the old widget and re-add it and ... pbourelly Bourelly Language switcher in mobile versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 3:02am   2 Most recent comment from PenciDesign:Hi,I see it still displayed there. But the colours from WPML override the colours from mobile navigation, so you don't see it.Please try to add more this code to Customize > Custom CSS to remove ... Bogdan Ivanov Grey box appears and then quickly disappears at the bottom of every page/postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2020 at 5:59pm   3 Most recent comment from Bogdan Ivanov:It worked!!! PenciDesign you're the best.Thank you so much for your help. maxacquati Active Campaign + translationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 10, 2020 at 5:27pm   8 Most recent comment from maxacquati:great! thank you very much for your help. cheers