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Public Tickets

CalculatedTraveller Penci amp issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2020 at 4:09am   4 Most recent comment from PenciDesign:Hi,Since those URLs doesn't appears on any page of your AMP & it has been replaced with new URLs on your site, so you don't need to worry about thisBest Regards,PenciDesign iceberg1993 why do i have two manu headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2020 at 4:03am   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't create a new menu for your main navigation.Please go to Appearance > Menus > create a new menu for your main navigation > add menu items on the left side to you ... rolenlo426 Youtube URL issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2020 at 3:04am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to fix it: .wp-block-embed-youtube .wp-block-embed__wrapper .fluid-width-video-wrapper { padding-top: 0 !important; position: static ... sarraherring Centering Navigation ContentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 8:28pm   1 Most recent comment from sarraherring:Apologies – I've figured this out. JohnDF Issue on AMP stylesheets sanitizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 5:06pm   6 Most recent comment from PenciDesign:Hi,No - I can confirm our AMP plugin doesn't render the code: Our AMP plugin will render the fonts by structure: And it is valid for AMP and doesn't caused any issue like that.I can sure 90 ... PinakiRanjanDutta Privacy Policy pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 4:27pm   2 Most recent comment from PenciDesign:Hi,The Privacy Policy page is not come from our theme - It's from WordPerss itself. You can use it if you wantBest Regards,PenciDesign cristelget-web Broken linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:57pm   2 Most recent comment from PenciDesign:Hi,You can check again on your homepage - there is no any URL point to  /wp-admin/ like the report you sent me.All the URLs point to front-end only - check this image: http://prntscr.com/v2evsgYou c ... yaserkazi Unable to activate WP bakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:49pm   4 Most recent comment from PenciDesign:Hi,Those shop pages auto created by Woocommerce plugin. Please install Woocommerce plugin. And you can check documentation for how to config woocommerce here For more options for shop, you can chec ... RomaricHubert open post on new tabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:46pm   4 Most recent comment from PenciDesign:Hi,1/ Ahh yeah. If you want to filter your slider by use a tag. You can check options for it via Customize > Featured Slider Options > on "Filter Slider By" select " Featured Tags" and fill the tag yo ... Kamainen Featured slider not loading properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2020 at 2:32am   6 Most recent comment from PenciDesign:Hi, Have you clear all the cache and check it again?I think that's an issue with the caching because if this is an error, it will appear every time - not sometimes like this. Best Regards,PenciDe ... m28006 WPbakery not loading for postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 4:44pm   5 Most recent comment from m28006:That worked, I can see WPBakery and RankMath again. Thanks for your help. JohnDF Issue on URL sanitizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 2:48pm   4 Most recent comment from PenciDesign:Hi,Ok, I will send this issue for our developers to check it and we will add the fix in the next update of AMP pluginNo worries about this. Best Regards, PenciDesign MarshaLouise Mobile Nav HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 11:27am   5 Most recent comment from MarshaLouise:Thank you so much, that worked! :) JohnDF AMP + Cloudflare issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 10:32am   2 Most recent comment from PenciDesign:Hi,Normally, the Cloudflare doesn't appears the issue like that. It seems that's issues from Browsers caching from W3 Total Cache plugin.If you want to get auto clear cache for your front-e ... noshad19 Menu disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 9:46am   5 Most recent comment from noshad19:Gotcha. Thank you Boss