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Public Tickets

justderma Need to delete the "Leave A Comment" sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2020 at 2:25am   2 Most recent comment from PenciDesign:Hi,You can go to Customize > Single Post Options > and check to "Hide Post Comments"Best Regards,PenciDesign kbrownpdx Elementor Editor IntegrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2020 at 6:14pm   3 Most recent comment from kbrownpdx:Dang, just solved this.  Please update theme using the Envato plugin via the link below.  The directions are included there as well.  Have a great weekend.If your Elementor won't load please u ... Christofer92 mailchimp integrationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2020 at 10:02am   4 Most recent comment from PenciDesign:Hi @veryfp,Please create a new ticket and we will help you take it a look.This ticket tell about the way to integrations mailchimp to website, it's different with use popup from Mailchimp for you ... chafolks Feature requestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2020 at 3:40am   5 Most recent comment from chafolks:Hi Sure, I will contact the "leader of the customization".Thanks fnjfnw homepage paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 2:09pm   2 Most recent comment from PenciDesign:Hi,I just checked your homepage and I see your homepage pagination come with index.php from the URL - check this image: http://prntscr.com/v0mamxIt seems you've setup the permalink wrong somethi ... rolenlo426 homepage settingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 9:23am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: section.home-featured-cat{ border-bottom: 1px solid #dedede; margin-bottom: 40px; } Best Regards,PenciDesign bmichowski Setting up blog similar to demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 2:44am   6 Most recent comment from PenciDesign:Hi,1/ This issue caused by you didn't enable sidebar for your homepage - you can see it works for another page here:https://benmichowski.com/index.php/category/australian-travel-blog/Because you& ... RomaricHubert appearance safari/chromeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 2:39am   4 Most recent comment from PenciDesign:Hi,If so, I recommend you check your site on another Macbook has latest version of SafariBest Regards,PenciDesign dmh724 jquery deprecation/wp bakeryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 16, 2020 at 2:38am   6 Most recent comment from PenciDesign:Hi,Have you tried deactivate plugins to check with your issues?The theme can works fine with PHP 7.4 - but I'm not sure plugins you're using works with PHP 7.4 or notBest Regards,PenciDesign annaartes Instagram widget on footer not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 15, 2020 at 3:15pm   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad - version 7.4.0If not, Please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx ( if you ... TAGC16 Google CodesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 15, 2020 at 3:05pm   4 Most recent comment from PenciDesign:Hi,Ahh sorry, it's on Customize > Logo and Header Options > Add Custom Code Inside TagJust copy and paste the code to that option.Best Regards,PenciDesign IlluminationLC Header imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 15, 2020 at 2:28am   4 Most recent comment from PenciDesign:Hi,No - when you're using Comming soon - if someone access to your site - they will get a screen like this:http://prntscr.com/uzjywtBecause you've logged in with administrator account - so o ... Dahawk88 Elementor Now WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 14, 2020 at 4:36pm   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad theme.If not, let's update the theme to latest version by:- Remove the code at the end of functions.php file like on this image: h ... ayoubiqiouch submenu 2 columnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 14, 2020 at 1:35pm   3 Most recent comment from ayoubiqiouch:it's doneThank you for helping Lucas Wang How to update the theme?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 14, 2020 at 9:29am   2 Most recent comment from PenciDesign:Hi, Please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx ( if you don't see it, you can ignore this step ) After that, do following this guide ...