Public Tickets
chafolks
Unable to edit the home page using ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 27, 2020 at 8:21am
8
Most recent comment from PenciDesign:Hi,Ok, If so, you can use plugin: https://wordpress.org/plugins/litespeed-cache/ to create a caching for your site and optimize other things. See more on this guide:
https://blog.litespeedtech.com/ ...
FWD2016
Instagram Widget SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 27, 2020 at 4:06am
3
Most recent comment from FWD2016:You can close this ticket - it is resolved.Thanks
FWD2016
WordPress Error - Theme Update to v7.4 | Extra PHP file from past Theme UpdatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 27, 2020 at 4:00am
3
Most recent comment from FWD2016:Thanks. Will set up the auto-update feature.You can close this ticket. It is resolved.
FWD2016
Class Names Support for Columns Short-CodeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 27, 2020 at 3:41am
2
Most recent comment from PenciDesign:Hi,Thank you for your suggestion. I will let our developers know about this request.Also, please understand that we have too many feature request from other customers. And we can't add all. We ne ...
Jeremy Lantin
Title tags all over SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 26, 2020 at 12:17pm
2
Most recent comment from PenciDesign:Hi,Have you known how the way Google read the information from your site?It's not read your content from headings tags anymore, google will index your site based on Rich Snippets - check more her ...
sshahidu
Subscribe formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 26, 2020 at 11:27am
2
Most recent comment from sshahidu:Nevermind, just had to add it in the widgets area. Thanks!
Shramyazd
Problem in AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 26, 2020 at 3:29am
3
Most recent comment from Shramyazd:It worked :)Thanks a lot!
grrrd
pull quote stylingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2020 at 5:31pm
3
Most recent comment from grrrd:Thank you!!
kristinee
Unparsable Structured DataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2020 at 4:16pm
6
Most recent comment from PenciDesign:Hi,I just checked your site on Rich Results test ( result here ) and I see this is issue caused by Yoast SEO plugin - check this image - It seems you've set something missing from Yoast SEO to ma ...
PinakiRanjanDutta
Plugins related questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 25, 2020 at 3:34am
2
Most recent comment from PenciDesign:Hi,1/ No - you just need clear the cache from caching plugins you're using.2/ Yes, you can. This theme doesn't required any plugin, it's add-on features. So, you can deactivate all plug ...
flvictorkapustin
Removing Inlined CSS in headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2020 at 4:17pm
3
Most recent comment from flvictorkapustin:Hi,Thank you a lot for the suggestion - it works!Victor
tecnicoposiciona
34afb7b7-b4a6-4b70-8448-a42ae4f61d51Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2020 at 3:06pm
3
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme and loving it.It seems you have a plugin caused this issue - please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it w ...
srw985
Text margins on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2020 at 3:03pm
8
Most recent comment from PenciDesign:Hi,Yeah, that mean our theme can works fine with Elementor. But, in some case, if you're using header or footer builder from Elementor, it will override the header & footer template from the them ...
jennyelisabeth
Featured image & image captionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2020 at 11:06am
13
Most recent comment from jennyelisabeth:Thank you! I appreciate it!
cicikw
quote not showing properlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 24, 2020 at 8:34am
6
Most recent comment from PenciDesign:Hi,Yes, let's put the code as I sent in a next line.Best Regards,PenciDesign