Public Tickets
grandiaseh
Display problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:07pm
2
Most recent comment from PenciDesign:Hi,I think you can give it a try to see it works or notYou can try to change a text > publish it > and check again the page on anonymous browsers.Best Regards,PenciDesign
wowiwalkers
CLS problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 1:16pm
4
Most recent comment from wowiwalkers:Good to hear! I added the code in my CSS and it certainly helped on CLS for my sliders.Thank you :)
zoomkite
conflict pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 12:42pm
5
Most recent comment from PenciDesign:Hi,It seems your support is expired, so you can't create a new ticket - please renew the support to keep support from us.And yes - the page cache from W3 Total Cache will cache everything as HTM ...
MyNameIsKingdom
RSS feed won't verifyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:52am
5
Most recent comment from PenciDesign:Hi,Your Feed URL is not correct, it should be:https://ruttgaizer.com/index.php/podcast/feed/and https://ruttgaizer.com/index.php/podcast/handsomegeniusclub/feed/Best Regards,PenciDesign
shirleydt
add google adsense code into recipe cardClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:30am
5
Most recent comment from shirleydt:Got it. Thank you anyway!
jasii2bombiie
remove sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 2:01am
2
Most recent comment from PenciDesign:Hi,By default, the sidebar for BuddyPress profiles will follow the sidebar for single post pages.If you just want to remove sidebar for BuddyPress profiles, you can try add more this code to Customize ...
ichimokuking23
SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 1:55am
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Homepage > Featured Categories > Disable Autoplay for Sliders on Style 4, 5, 12Best Regards,PenciDesign
ichimokuking23
Custom SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 15, 2021 at 1:53am
2
Most recent comment from PenciDesign:Hi,It seems you've understood wrong about those options.It's the options to help you can custom the sidebar for category pages.Please go to Dashboard > Posts > Categories > hover on category ...
Miglena Lecheva
Not able to edit or add pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2021 at 4:12pm
9
Most recent comment from Miglena Lecheva:Hello,I cleared cache and it works now.Excuse me for the back and forth and thank you for your help.Best,Miglena
fleur2552
AMP AdsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2021 at 2:50pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme doesn't support to add the ads/banner between the articles on AMP..We will consider to add more this feature in the future updates.Best Regards,PenciDesign
tim-nieuwpoort
Error after updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2021 at 9:22am
3
Most recent comment from tim-nieuwpoort:Ok, I will thanks!
shirleydt
sidebar mobile displayClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2021 at 2:06am
8
Most recent comment from shirleydt:Awesome! Thank you so much! - Shirley
ksanborn8
Menu Set-up HelpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2021 at 10:44am
3
Most recent comment from ksanborn8:This worked perfectly. Thank you for the video!
tim-nieuwpoort
Featured image on the recipe card is really bigClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2021 at 9:00am
2
Most recent comment from PenciDesign:Hi,
In the latest version of Soledad, we've adjusted the recipe plugin. So, on the mobile, it will display big like that. It helps the readers can view it better on mobile.
If you want to get it ...
shirleydt
stle css questionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2021 at 3:09am
2
Most recent comment from PenciDesign:Hi,You can copy the code below:
.facetwp-counter { display: none; }
and go to Appearance > Customize > Custom CSS > and paste that code at the bottom of the box > click "Publish" button to save it.Bes ...